Sr. Field Service Technician

hace 1 semana


Santiago, Metropolitana, Chile Epson America, Inc A tiempo completo

Long Description:

Principal Accountabilities

  • In addition to the following Epson's policies and procedures, principle accountabilities include, but are not limited to: _
  • Make studies of equipment preinstalling.
  • Support at service & support level, in presale to the Sales and Marketing areas.
  • Support at service & support level, in postsale to the area of immediate service, Support on Site and Phone Support.
  • Gather and register all the necessary information on the installed equipment. Make or participate actively in the product training.
  • Receive, search and respond to tech consults and of high or medium level of the assigned lines originated by final clients, distributors, wholesalers, ASC ́s and subsidiaries in charge.
  • Make training's of assembly, repair, disassembly, calibration, and tests of the assigned product lines.
  • Report anomalies found in the operation of the products in charge, which are not reported in technical information nor in tech manuals.
  • Suggest to his immediate superior a spares inventory of the assigned equipment.
  • Test and demonstrate to Epson personnel the new equipment knowing, installing, and operating them before their launching in the country.
  • Equipment demonstration, testing of demo units, and events.

Minimum Experience Requirements:

  • C
  • Requires Experience at an intermediate level (58 years)
    Travel:


Local Travel
  • Up to 50%
    Job Segment:Field Service, Technical Support, Maintenance, Technician, Technology, Manufacturing

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