Monitoring DBA Team Lead

hace 2 meses


Santiago, Chile Software AG A tiempo completo

Software AG simplifies the connected world. Founded in 1969 it helps deliver the experiences that employees, partners and customers now expect. Its technology creates the digital backbone that integrates applications, devices, data and clouds; empowers streamlined processes; and connects “things” like sensors, devices and machines. It helps 10,000+ organizations to become a truly connected enterprise and make smarter decisions, faster.

Our story goes beyond technology. We put people first – employees, customers, and partners. We build strong teams and cultivate relationships that last. We provide incomparable products, solutions, services, and technical excellence for our customers. We are a team of over 5,000 colleagues across 70+ countries who value inclusion, integrity, and innovation. Our size means everyone has an impact and every voice is valued. We are big enough to compete and small enough to care.

Be you, join us.

Monitoring DBA Team Lead
Responsibilities

- Lead the production monitoring team.

- Establish and control the shifts of the monitoring team.

- Report monitoring updates to the Company's Management or designated supervisor.

- Administration of servers in AIX and Linux.

- Analyze and execute database alert actions, generated by the monitoring system.

- Analyze and execute preventive and backup maintenance actions on the defined databases.

- Performs migrations, creation of databases and modifications, according to the required needs.

- Ensure the operational continuity and maximum efficiency of the systems under its responsibility.

- Implementation of software or tools that allow the continuous improvement of operational processes.

- Issue monthly reports with metrics and monitoring and unit management.

Requirements

- Professional or technical degree in the areas of computer engineering or related career.

- At least 5 years of experience in database administration or system administration in Linux environments.

- Intermediate Experience in MS Office.

- High Experience on Unix/Linux/AIX Shell Scripting, Crontabs, etc.

- Experience on Monitoring Services Integrations : SOAP, Rest with automated tools.

- Management of database monitoring systems, Oracle ,  SQL Server or Adabas (preferred).

- Proficiency in Unix Operating System, AIX specifications, Linux, Windows server.

- Rotating Shift Work Modality.

- Technical or conversational English is important.

- Knowledge of Azure Cloud or GCP is a plus.

Skills

- Leadership: Team Leadership Skills, Day-to-Day Problem Solving, Coordination, and Team Activities.

- Responsibility: Accept your own responsibility and that of your team for actions, whether positive or negative.  Rigorously prioritize compliance with the schedules of the different assigned and existing shifts. (6x24)

- Methodical: Their work must be methodical and follow the procedures of analysis, instructions of work and records entrusted to them, necessary for the management operation.

- Customer Orientation: It is constantly oriented to detect present and future needs. Develops and applies effective strategies to achieve customer satisfaction, as well as respectful and service-oriented behaviors.

- Adaptation to Changes: Adapts quickly to changes by modifying, if necessary, their own behavior to achieve certain objectives when difficulties, new information or changes in the environment arise, whether from the outside, from the organization, from the client or from the requirements of the work itself.

- Teamwork: To permanently demonstrate a cordial, respectful and collaborative attitude with superiors and co-workers. They collaborate with their peers on their own initiative by coordinating their work with others and sharing knowledge and relevant information with the team, orienting themselves towards common objectives and goals.



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