Banking Strategic Client Director

hace 2 semanas


Santiago de Chile Oracle A tiempo completo

Banking Strategic Client Director-22000DDZ **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** Overview The vision of Oracle’s Strategic Clients Program is to provide the largest companies globally with superior account leadership to enable their core processes and innovations through adoption of Oracle technologies and services. Each Strategic Client (SC) is led by an assigned Strategic Client Director (SCD) who owns the customer engagement strategy across all products, services and support, on a worldwide basis. The Oracle Strategic Client Director owns overall leadership for an Oracle Strategic Client (one of Oracle’s top revenue producing and market leading clients), across all products, services and support, on a worldwide basis. The Strategic Client Director (SCD) is the day-to-day senior Oracle executive responsible for success at the Strategic Client. The SCD is chartered to develop and drive execution of a multi-year strategy. The SCD is also responsible for worldwide communication inside the Oracle global organization as well as all organizations within the Strategic Client. The SCD must develop deep customer and industry knowledge and then influence the Strategic Clients through developing credible & relevant messaging and deliver it through broad executive relationships to align Oracle as a strategic partner that enables key customer initiatives and transformations, increases customer satisfaction, and grows Oracle revenues. Key Objectives include: - Partnering with the Strategic Client to optimise both their Business & IT transformation. - Ensure Strategic Clients get holistic and superior value from Oracle such that they accelerate their investment in our technologies, growing Oracle’s mindshare and cross pillar revenue. - Understand the Strategic Client´s business strategy and industry challenges and design "tailored" Oracle solutions. - Help our Strategic Clients get maximum value from Oracle’s solutions such that they proudly adopt, grow and share their success stories with the rest of the world. - Demonstrate measurable progress towards an “Oracle First” relationship. Key Responsibilities: - Lead the design of, and maintain, in collaboration with the Strategic Client, an evolving multiyear strategic account plan. Meet and exceed the clients continuously changing priorities and objectives and Oracle’s sales goals. - Lead & inspire the Oracle Team sales team to deliver exceptional and seamless strategy execution. Co-ordinate activities across multiple pillars, organisations and partners and/or act as the lead negotiator for the largest, most strategic deals. Influence and lead strategic planning efforts within sales, product, consulting, and support pillars to ensure Strategic Client requirements are represented and to ensure a client centric approach. - Orchestrate the interface between the Strategic Client and Oracle personnel (including all sales, product specialists, consulting, support, channels and corporate functions) to ensure an effective alignment model and communications, and reporting cadence. - Understands the Strategic Client’s strategy and the industry’s potential. Can adapt Oracle solutions and articulate a value proposition to inspire the future direction of C- level management within the strategic client. - Aligns and orchestrates activities to continuously improve Net Promoter Score given by her/his Strategic Client Required skills (high level) - Business Acumen - Challenger mind - Communication and Credibility - Decision making - Influence-based Leadership and Team Building - Innovative, “no boundaries” thinking **Detailed Description and Job Requirements** Responsible for providing leadership to the sales and account management processes and growing Oracle’s revenues associated with the full breadth of Oracle products/ solutions for an assigned Key Account. The job represents a balanced customer relationship management effort involving sales and account management skills, product knowledge/problem-solving/solution skills, and direction of all other and necessary Oracle specialized resources assigned to the Key Account. Owns overall Oracle leadership across all products, services and support to an Oracle Key Account (one of Oracle’s 150 to 200 top revenue producing and market leading accounts on a world-wide basis). Is the day to day senior Oracle executive business resource assigned to the Key Account. Is chartered to facilitate and own the overall account and opportunity planning process and its execution for the Key Account. Is also responsible for the Oracle communication inside our global organization and across all organizations and lines of business withing the Key Account. The key objectives of the Strategic Account Rep are to develop deep customer knowledge and influence through forging executive relationships across all Oracle lines of business, increasing Or



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