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**Description**:
**Role Purpose**:
Leads a Team of 9-11 Leadership Partners as they mentor, provide content, and advise ESCL members and their teams. Works closely with Sales, internal peers, and CSM community to ensure internal and external goals are aligned.
**Responsibilities**:
- Leads a team of Leadership Partners for specific industry vertical(s)
- Responsible for retention of ESCL business for specific industry vertical(s) in the US and for supporting a growth rate within the sector(s)
- Partner with Executive Services Management team, Service Delivery peers and Direct reports to scale and standardize the ESCL experience across US
- Build a high-performing team which collaborates across Gartner
- Lead recruiting, LP development, training, and tracking of appropriate team metrics
- Leads a team of Leadership Partners to help implements member delivery strategy by aligning corporate objectives, to most critical priorities and client initiatives.
- Partner with Sales to ensure regular communication/ support/ education and participation with Sales team to drive sales efforts in the region
- Active participant in Service Ops Meetings, Sales Ops calls and DRBs to help identify early growth, renewal and cancel rewrite opportunities
- Manage team capacity to support Sales teams in closing business with existing and prospective members across their region.
- Help identify ways to improve the overall service delivery experience for our ESCL clients
- Support expansion of the ESCL community content for our Supply Chain Executives
- Accountable for approx. $10M in ESCL member seats (main member and WG leader).
**Education**:
- University graduate (Masters preferred)
**Experience**:
- 15 years experience working in a senior management role
- Demonstrated work and leadership experience
- Critical thinking and problem solving to assess member situations and provide actionable outcome-based business/technical advice for their own memberships as well as for their team’s assigned accounts
- High tolerance/evolved ability to lead and manage ambiguous situations
- Excellent relationship management skills including significant experience working with C-level executives
- Superior verbal, written, facilitation, and presentation skills
- Demonstrated collaboration and team leadership skills
**Who are we?**
Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.
**What makes Gartner a great place to work?**
Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner
**What we offer**:
Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
Job Requisition ID:77090
