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Sales Operations Specialist
hace 3 semanas
**Contractor Title**: Sales Operations Specialist
**Location**: Santiago, Chile (remote)
**Compensation**: USD $1700-2000 per month
**Role Summary**
We are seeking a bilingual (English-Spanish) driven **Sales Operations Specialist**to sharpen our sales processes, improve pipeline visibility, and equip the commercial team with the insights needed for smarter, faster decisions. This position plays a key role in making sure our sales engine runs with precision, efficiency, and strategic focus. You’ll work hand-in-hand with Sales, Marketing, Operations, Finance, and Product teams to drive growth through data, process improvements, and tool optimization.
**Key Responsibilities**
- CRM Ownership: Manage and enhance our CRM (HubSpot, Salesforce, or similar) to ensure accurate data, strong adoption, and reliable reporting.
- Sales Insights: Monitor and analyze key metrics like conversion rates, forecast accuracy, and pipeline velocity. Build dashboards and deliver actionable reports for leadership.
- Process Improvements: Spot gaps in areas like lead routing, quoting, and pipeline management. Implement automation and best practices to increase efficiency.
- Sales Enablement: Partner with Marketing and Product to equip the sales team with playbooks, collateral, and training resources.
- Forecasting & Planning: Support quarterly planning and target setting by leveraging historical data and business priorities.
- Cross-Functional Partnering: Serve as the link between Sales, Finance, Marketing, and Operations to ensure alignment and smooth execution.
**Education & Experience**
- At least a C1 level of English
- 3-5 years of experience in Sales Ops, Revenue Ops, or Sales Support roles
- Proficiency with CRM platforms (HubSpot, Salesforce) and sales automation tools
- Strong analytical skills with confidence in Excel/Google Sheets and dashboards
- Familiarity with B2B sales cycles; logistics, supply chain, or eCommerce experience preferred
- Comfort working in a fast-moving, high-growth or startup environment
- Nice to have: Background in logistics or last-mile delivery
- Nice to have: CRM certifications such as Salesforce Admin
- Nice to have: BI tools experience (e.g., Tableau, Power BI)
**Job Types**: Full-time, Contract
Pay: $1,600,000 - $1,900,000 per month
Application Question(s):
- This role requires you to work primarily in English. Please state your level of English AND confirm your submitted resume is in English.
**Experience**:
- Sales (Operations, Revenue or Support): 3 years (required)
- HubSpot or Salesforce: 3 years (required)
- strong analytical skills (Excel/Sheets/dashboards): 3 years (required)
- B2B sales cycles: 3 years (required)
- logistics or last mile: 1 year (preferred)
- BI tool (Tableau or Power BI): 1 year (preferred)
**Language**:
- C1 or higher level of English (required)
