Market Manager

**About Opendoor**

Founded in 2014, Opendoor’s mission is to empower everyone with the freedom to move. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple, certain and fast. We have assembled a dedicated team with diverse backgrounds to support more than 100,000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions. But the work is far from over as we continue to grow in new markets. Transforming the real estate industry takes tenacity and dedication. It takes problem solvers and builders. It takes a tight knit community of teammates doing the best work of their lives, pushing one another to transform a complicated process into a simple one. So where do you fit in? Whether you’re passionate about real estate, people, numbers, words, code, or strategy - we have a place for you. Real estate is broken. Come help us fix it.

**About the Team**

As Market Manager, you will:
Effectively translate region’s strategic goals into operational plans, align your teams accordingly, and execute swiftly to success.

Anticipate and quickly address operational constraints (e.g. HPM, vendor capacity, etc).

Consistently cascade relevant information to team and champions company change.

Constantly set expectations and holds directs accountable.

Use the management tools to performance manage poor performers.

**Role Responsibilities**:

- Manage vision and purpose of team and shapes a collaborative culture for the market where team with unique personalities and skills are motivated to work together towards a unified goal.
- Is adept at up-skilling the team by not only training directly but also by leveraging know-how of individuals across the team.
- Sustain morale through constrained or difficult operating environments; keeps team engaged and promotes diversity and inclusion.
- Provide regional-level guidance on talent identification, development, and placement.
- Build team structures in a way that optimizes efficiency and margin (e.g. temporarily leverages 3rd parties during peak periods)
- Rely on building formal processes and feedback loops rather than heroics to uplevel and scale the operation and team.
- Use data to accurately identify trends and perform root cause analyses.
- Written communication clearly and concisely synthesize problems and puts forth compelling and convincing solutions.
- Flex to the unique needs of the region
- Own being the connective tissues between direct team and cross-functional stakeholders.
- Make strategic decisions about pulling levers to optimize speed, cost, and quality.
- Contribute directly to regional or even national programs that yield and sustain operational efficiency or margin-level results (e.g. if pilots a new process locally, obligated to share positive results regionally or nationally).
- Manage conflict and executes system and team fixes with little to no guidance.
- Regularly identify opportunities for improving tools, processes and methods for completing both the HPM and manager job.

**Skills Needed**:

- 5+ years residential construction/renovation management
- 3+ of supervisory experience
- Bachelor’s degree preferred

**Bonus Points If**:

- Management and leadership experience
- Strong attention to detail and deadlines
- Strong technical and verbal communication skills
- Ability and willingness to learn new software programs
- Quantitative and data-driven; able to draw insights from data, but also to make decisions based on imperfect data
- Expertise in estimating and managing residential construction and renovations projects
- Ability to operate in a fast-paced and often ambiguous environment
- A team-first mentality and eagerness to set and meet aggressive goals

LI-AH1

**More About Us**

To learn how we are reinventing the Real Estate industry check out our website, to hear about our culture directly from team members visit The Muse and to discover what we are building for our customers read our blog posts.

**We Offer the Following Benefits and Perks**
- Full medical, dental, and vision with optional 85% coverage for dependents
- Flexible vacation policy
- Generous parental leave
- Paid time off to volunteer

**Opendoor Values Openness**

Our team celebrates our diverse backgrounds. We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. For California residents: for more information about the categories of personal information that we collect for recruiting purposes, please see our personnel Privac