Sales Support Representative

hace 5 días

Santiago de Chile ITT Inc. A tiempo completo

About ITT:
ITT is an industrial manufacturer of critical, engineered components that serve fast-growing end markets in transportation, flow, energy, aerospace and defense. The company’s differentiation is sustained through a combination of several factors: execution, the quality of its leadership and our DNA as an engineering leader. We have a clear purpose as an organization: to provide our customers with cutting-edge solutions to help solve their most critical needs.

The company generated 2023 revenues of $3.3 billion and is comprised of three distinct segments:

- ** Motion Technologies** ($1.5B revenue) is a global leader in brake pads, shock absorbers and sealing solutions for the automotive and rail markets
- ** Industrial Process** ($1.1B revenue) is a global leader in centrifugal and twin-screw pumps for the chemical, energy, mining and industrial markets

ITT is headquartered in Stamford, Connecticut with over 10,000 employees in more than 35 countries and sales in approximately 125 countries.

Resumen de Posición:
Professional responsible for the support of sales engineers preparing and developing highly specific quotations in order to meet customer requirements. AE must prepare competitive proposals, coordinating with Sales engineers and operations in order to have competitive prices, realistic deliveries and meet customer expectations, cover commercial aspects of the business, load orders to factories and perform closer follow up on proposals.

Responsabilidades Esenciales:
To know, follow, promote and conduct according to the company Ethics and Values defined within the ITT Code of Conduct
Opening and handling of proposal folders following the internal procedures and correlative indexing.
Keep record over customer list, its segmentation and internal handling in order to differentiate and associate customers with sales engineers, projects and country regions.
Deep knowledge of internal procedures in order to properly assign priorities, PSF submittal, necessity of export licenses, import of goods, Order Entry Document Packages preparation, credit requests, IP500 compliance.
Commercial understanding of customer requests in order to match ITT IP500 requirements and customer expectations, such as payment conditions, general terms and conditions, penalties, etc.
Proposal preparation for Pumps, spares, services, fire packages, PPS, M&C including but not limited to: Technical and commercial Specifications review, data sheet scrub, comments and exceptions development, full command over ITT pump selection software, fluid contact and communications with all factories and value centers.
Commercial judgment in order to determine along with sales engineer and/or sales manager the best Price level according to the customer requirement

Requisitos del Puesto:
Bachelor of Science Degree - Mechanical Engineering.
2- 3 years experience with pumps and/or other engineered products.
Effective written and verbal communication skills.
Strong Customer focus.
Results oriented, good computer skills.
Strong analytical and technical ability.
Experience with mining customers

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