Empleos actuales relacionados con Operations Support Specialist - Santiago de Chile - Varsity Tutors

  • Help Desk Specialist

    hace 2 semanas

    Santiago de Chile MyVA Support A tiempo completo

    **WE'RE HIRING A HELP DESK SPECIALIST - IT SUPPORT** Are you a **tech-savvy problem solver** who loves troubleshooting and keeping systems running smoothly? Do you thrive in a fast-paced environment where **efficiency and customer support** go hand in hand? At **GOA-TECH**, we’re looking for a **Help Desk Specialist** with an **IT background** to provide...

  • Operations Specialist

    hace 2 días

    Santiago de Chile Permit Health A tiempo completo

    **Permit Health — Operations Specialist** **About Permit Health** **About the role** The Permit business is humming along and growing quickly, with leading healthcare companies as customers (companies backed by top Silicon Valley investors such as Y Combinator, General Catalyst, Kleiner Perkins, Stanford, and others). Unlike most startups, we are quite...

  • Operations Support Specialist

    hace 9 horas

    Santiago de Chile Nerdy A tiempo completo

    **About Varsity Tutors & Nerdy**: **Role Overview**: The Operations Support Specialist plays a critical role in ensuring a seamless learning experience by providing comprehensive support to our contracted tutors and students. This fast-paced, mission-driven environment requires a self-starter and problem-solver with a passion for helping people learn. This...

  • Sales Operations Specialist

    hace 4 días

    Santiago, Chile Safebox A tiempo completo

    About the job Sales Operations Specialist Location: Santiago, Chile (remote) Role Summary We are seeking a bilingual (English‑Spanish) driven Sales Operations Specialist to sharpen our sales processes, improve pipeline visibility, and equip the commercial team with the insights needed for smarter, faster decisions. This position plays a key role in making...

  • Contract Operations Support Associate

    hace 5 horas

    , Región Metropolitana de Santiago, Chile OpsArmy A tiempo completo

    Contract Operations Support Associate | Santiag... Job Description: Contract Operations Support Associate The Contract Operations Support Associate provides back-office support for contract and finance workflows. This role emphasizes coordination, document handling, and operational accuracy rather than legal or regulatory compliance. You will help ensure...

  • Specialist Autonomy Support

    hace 1 semana

    Santiago de Chile BHP A tiempo completo

    **About BHP**: At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and...

  • Specialist Autonomy Support

    hace 2 semanas

    Santiago de Chile BHP A tiempo completo

    **Date**:17 Jun 2025 **Job Posting End Date**: **Job Country**:Chile **Job State/Province**:Santiago **Job Location/Region**: **About BHP** Welcome to BHP! Here we empower the professional development of all our teams to reach their full potential. With a global portfolio of operations, we offer a diverse and inclusive environment with exceptional job...

  • Specialist Autonomy Support

    hace 1 semana

    Santiago de Chile BHP A tiempo completo

    **Date**:26 Feb 2025 **Job Posting End Date**: **Job Country**:Chile **Job State/Province**:Santiago **Job Location/Region**: **About BHP** Welcome to BHP! Here we empower the professional development of all our teams to reach their full potential. With a global portfolio of operations, we offer a diverse and inclusive environment with exceptional job...

  • Remote Payment Operations Specialist

    hace 5 horas

    , , Chile TripleTen Indonesia A tiempo completo

    A leading tech education company is seeking a Payment Operations Specialist to provide operational support for students across payments, documentation, and data analysis. This role involves managing payments, verifying documents, and communicating with students about refunds. Candidates should have 1+ years of IT experience and strong English skills. The...

  • Global Customer Operations Specialist

    hace 3 semanas

    Santiago, Chile Sedex A tiempo completo

    A global sustainability partner in Santiago seeks a Customer Operations Specialist to enhance customer satisfaction for over 1250 members. This role involves managing customer inquiries, delivering operational support, and promoting Sedex membership benefits. Ideal candidates should have 2+ years in customer-related roles, be proficient in English and...

Operations Support Specialist

hace 2 semanas

Santiago de Chile Varsity Tutors A tiempo completo

**Responsibilities**: may include some or all of the following tasks;
- Provide Customer Support to Contracted Tutors
- Account Setup
- Specific Student Opportunities or Assignments
- Tutoring Products
- Technical Issues
- Scheduling Conflicts
- Payment and Payroll
- And more
- Provide guidance and assistance to tutors about:

- Resolve Technical Issues for both Instructors and Students
- Resolve technical issues for both instructors and students
- Assist customers and tutors in realtime on chat and video with technical issues
- Follow process to submit to engineering if the issue can not be resolved immediately
- Support and Audit Tutoring Sessions
- Monitor live online classes
- Assist instructors on starting and ending class sessions
- Provide Insights for School System Partners
- Handle complaints, provide appropriate solutions and alternatives
- Measure quality inputs, such as compliance to client-defined requirements, tutor preparedness, and platform ease of use.
- Address defects that require intervention on behalf of our clients, such as replacing tutors when necessary and escalating issues that prevent student learning

**Qualifications**:

- Level B2 English proficiency
- Experience with Google documents
- Professional experience in recruiting, education, customer service, retail, or another fast-paced environment preferred or a bachelor's degree
- Experience with technical support preferred
- Strong analytical and problem-solving skills
- Comfortable performing all job responsibilities on a laptop or computer
- Able to perform basic technical troubleshooting with work equipment
- Highly adaptable to change and thrives in a fast-paced environment
- Self-starter with exceptional attention to detail
- Excellent time management and organizational skills. Ability to work independently.
- Ability to multitask in a dynamic environment where priorities change quickly.
- Willingness and ability to quickly learn business practices, policies and procedures.
- Ability to work full-time 40 hours a week, with at least 1 evening and 1 weekend day required based on available shifts (shifts to be adjusted seasonally based on demand if needed). Operating day is from 8:00am - 8:00pm CDT.
- High-speed Internet access (25 Mbps download, 10 Mbps upload) via wired ethernet connection; no Wi-Fi, Satellite or Cellular Hotspot or Cellular Internet
- A quiet work environment that promotes focus

**Location**: Fully Remote - Based in Santiago, Chile

**About Nerdy**:
**Varsity Tutors Leadership Principles**

Relentless Focus on Customers
- Comfort with Ambiguity
- Ownership
- Simplify
- Intellectual Curiosity
- Build Teams
- Think Big
- Insist on High Standards
- Bias for Action
- Build Trust
- Go Deep
- Have Conviction
- Deliver Results
- Are Right, a Lot

**Benefits**:

- Competitive Hourly Rate ($9.50/hr USD)
- Full-Time Position (40 hours per week)
- Fully Remote Position
- A once-in-a-lifetime opportunity to help transform how the world learns
- A fun, collaborative, and team-oriented work environment with plenty of training and a feedback-rich culture
- Varsity Tutors is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. (INDHP)_