Strategy and Operations Coordinator

Whether it’s a sandwich, a burrito, or groceries, the Uber Eats team builds technology to connect people with what they want, when and where they want it. Our Operations team empowers our regional and local teams through insights, analysis, and thought leadership.

**About the Role**:
The Courier and Marketplace Operations Coordinator role is a strategic position dedicated to optimize processes for the Eats Business in the LATAM region, focused in improving the main operational KPIs related to Couriers and Reliability in our Uber Eats Marketplace. This role is going to be working closely with our territory teams in LatAm, identifying common trends and developing strategic projects to be scaled to all countries in the region

**What You'll Do**:

- ** Analyze Data -** You will ensure you are crafting, collecting, and incorporating as much data about operations as possible to supervise the performance and find opportunities to improve. You, with help from colleagues, will build the analytical frameworks and operational models to enable constant improvement of our Marketplace.
- ** Create & Optimize Process -** We need to build and constantly optimize our own marketplace processes to ensure that we are striving for the outstanding operation and economics. You’ll be working closely with the operational teams to improve both Courier, Eater and Merchants experience.
- ** Grow the business -** As a key member of the Operations team you will be constantly seeking solutions for your Region; your processes and projects will directly contribute to the business’ growth.

**What You'll Need**:

- English and Spanish professional proficiency
- At least 2 years of experience in similar positions
- Critical thinking and analytical rigour, as you will be dealing with data (reports, experiments, pricing models) and scaling processes.
- Experience with data-based decision-making
- Strong Excel skills, other database experience helpful. Comfortable learning and using new software tools (e.g SQL)

At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We’ve grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.