Customer Service Rep 5

hace 5 días

Santiago de Chile Boart Longyear A tiempo completo

Santiago, Chile
- Reqid:

- ** 14047BR**
- Job Category:

- ** Sales and Marketing**

**Responsibilities**:
Performs a variety of duties associated with maintaining positive customer relations pre and post sales. May perform activities within product service, repair, customer relations, warranty claims and similar areas. Resolves problems escalated through other departments or Sales. Coordinates with a wide variety of functions within the company and provides liaison with customers during post delivery times. Typical activities may include reviewing warranty claims, discussing product capabilities and problems in light of customer needs. Resolves problems and discrepancies regarding shortages, over shipments, defective products, repairs and the like. Resolves return credit problems. Maintains relationships with customers.

**Education and Experience**:
Typically requires a High School diploma or Equivalent and a minimum of 8+ years of directly related experience. College degree preferred.

**Auto req ID**: 14047BR
**Job Code**: 230005 Customer Service Rep 5.09.Administrative
**Function**: Sales and Marketing
**Region (Business Group)**: LAM
**Country**: Chile
**State/Province**: Region Metropolitana
**City**: Santiago

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