Quality Engineering Lead

**Job Category **:Products and Technology

**Job Details**:
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work for six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us

With over 12 million badges earned to date, Trailhead has reinvented the way people learn Salesforce and is helping people get new skills and further their careers. The Trailhead audience, Salesforce admins, developers, and users, are instrumental to the success of Salesforce's customers, and by helping them adopt Salesforce successfully and learn our latest technologies, we can help them succeed in their journeys.

OVERVIEW

You will join a team that is building one of the many apps focused on providing solutions for our Trailblazers (yes, that’s what we call our users...Trailblazers) Day-to-day, You will be leading multiple QA teams across different time zones while setting the quality approach, technical vision and adhering to the organizational roadmap to achieve milestones and meeting the overall vision. The successful lead has strong customer focus and is obsessed with continuous quality improvement; they are experienced and highly committed to creating world class automation for testing and regression; they are able to develop and drive a high-level strategy, as well as to take a hands-on approach to implementing that strategy. This role requires someone that demonstrates passion about how things work and how to continually make them better. Trust is our number one value and fundamental to our success. Self motivation, the ability to dive right in, ask the right questions and make a difference are key factors for this position. With our growth trajectory, test automation is the name of the game. You should have a passion for building elegant solutions while minimizing technical debt. This is a rare opportunity to build something that positively impacts millions of users helping folks develop new skills and break into new careers.

**Responsibilities**:

- Working with cross functional stakeholders and engineering teams to understand the requirements
- Developing COE for best practices and resources for effective QA practices and execution in the org
- Overseeing the development and execution of test plans, monitoring and reporting on test execution and quality metrics
- Creating and maintaining automated test scripts with Selenium webdriver, PageObjects and similar technologies
- Testing new software features and regression testing existing functionality
- Ability to identify / resolve system bottlenecks
- Act as a gatekeeper, conducting code reviews, and attempting to ensure a high level of code quality within the test framework
- Logging defects and feature improvements into our tracking system and seeing each one through to completion
- Experience refactoring legacy frameworks, improving code quality and share-ability
- Lead a Test Design Review Board for integration test plans within and across teams with focus on functional, business, complex scenarios, high impact projects, usability, and accessibility
- Mentor others in automation technologies, tools, and processes
- Lead enterprise-level projects using both waterfall and agile software development methodologies throughout the whole life cycle
- Leverage Agile work management practices, including sprint planning and retrospectives to track critical deliverables. Partner with product owners for backlog grooming and work prioritization
- Demonstrate ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
- Foster an environment that encourages quality, productivity, and innovation in accordance with our Values

**Required EXPERIENCE and SKILLS**
- Masters / Bachelors degree required in Computer Science, Software Engineering, or Equivalent Experience
- Must be able to guide and work with engineering teams, product management, cross-functional units, and upper-management
- Overall 10+ years experience in Software Engineering
- Minimum of 10+ years of experience in a test lead capacity
- 5+ years of Experience with test automation
- Strong knowledge of automated test frameworks such as Selenium or equivalent
- Professional experience with BDD languages such as Cucumber and Gherkin
- Experience with the entire Software Development Lifecycle (SDLC) including requirements gathering, development, testing, deployment, documentation, support and maintenance
- Exp