Senior Manager, Site Reliability Engineering
hace 7 días
**Job Category**:Products and Technology
**Job Details**:We are hiring a Senior Engineering Manager to build and lead our first ever GovSlack Site Reliability team
GovSlack is a compliant version of Slack that runs on dedicated, isolated infrastructure in AWS GovCloud leveraging modern cloud technologies. GovSlack is an exciting new offering at Slack that is currently in beta phase and has a significant revenue potential once it is generally available
The team will be responsible for the reliability, operation, and uptime of GovSlack. They will architect and drive technical roadmaps, and operational and service ownership philosophy for GovSlack.
If you are an Engineering leader passionate about reliability, have a consistent track record of building healthy, highly performant teams, have experience leading large scale fault-tolerant systems, care about metrics and developer experience then this role may be for you.
**What you will do**:
- Lead, hire and grow a high-calibre team of Site Reliability Engineers.
- Develop strategic direction for the team and foster a culture of growth and learning
- Identify, prioritize and execute against opportunities to support and enable engineering teams with availability, performance, efficiency, resiliency, and incident response.
- Build and execute a reliability and resiliency roadmap that delivers on tooling and overarching systemic projects that will make GovSlack more resilient and enable every engineering team to ship more reliably, safely, securely and efficiently.
- Collaborate with Infrastructure Engineering and Product Engineering teams to find gaps and identify patterns
- Communicate effectively upwards, sideways, and downwards.
**What you should have**:
- 3+ years engineering management experience. Prior management of SRE teams is a strong plus
- Technical depth that allows you to develop and mentor others as well as build credibility with your team
- Experience establishing and measuring OKRs or team goals
- Critical thinking, excellent written and verbal communication skills
- 7+ years in software engineering of distributed systems or site reliability engineering position with a history of hands-on contribution
- Experience operating SaaS software systems in a production environment
- Experience with AWS or other major cloud providers
- Experience with CI/CD, observability
Infrastructure is a diverse and inclusive team that treats their colleagues exceptionally well. We are happy to help you learn what you need to know; we encourage and support each other’s growth and thus it’s not expected that you would have expertise across all of these areas. We look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative.
Come join us
**Accommodations
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Salesforce welcomes all.
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