Software Engineer 2 Site Reliability

**Opportunity Overview**

At ZeroFox, we are passionate about bringing world-class protection to the digital-first world. Together, we have built a system capable of collecting and analyzing data from all over the internet, creating a paradigm-shifting cybersecurity product that helps secure and protect our customers and improves the global threat landscape.

We are a team of software engineers, cybersecurity experts, and data scientists who continue to develop unparalleled solutions for the cyber security industry by providing the best Digital Risk Protection SaaS in the global market. Our company, services, and user base are growing faster than ever and we’d like you to help us innovate. We believe the greatest solutions in the Digital Risk Protection space come from composing teams with varied backgrounds and experiences that can use their complementary skill sets to come up with the best market-defining solutions.

**Role and responsibilities**:

- Work with industry experts across security, machine learning, digital risk protection, and cyber threat intelligence to develop the next generation of solutions for the ZeroFox platform
- Gain in-depth knowledge of our microservices architecture and stack
- Develop, maintain, and optimize the reliability of critical systems and tools, such as Consul, Vault, Nomad, Prometheus, Grafana, Grafana Loki, and Grafana Tempo
- Research and build cutting-edge solutions to improve platform reliability and developer productivity, all while helping to make the internet a safer place
- Begin to own and influence multi-component systems, deepen your knowledge of related technologies, and work toward taking on a leadership role within the Site Reliability Engineering team

**Required qualifications and skills**:

- Motivated, communicative, teamwork-oriented professionals that feel comfortable working in agile environments
- Bachelor’s degree in computer science or a related field, OR equivalent education or experience
- Software development experience (3+ years), with a strong emphasis on reliability, automation, and performance
- Good communication, collaboration, and presentation skills in English
- Ability to work effectively in a fast-paced, agile environment.

**Desirable skills**:

- Experience in Python/Django, JavaScript, or Go is a plus
- Bonus points if you have experience with Docker or AWS
- Experience with observability, monitoring, and incident response best practices is highly valuable
- We also value equivalent experience in languages, frameworks, or SRE-focused toolchains—if you think you might be a fit, we encourage you to apply

**Benefits**:

- Opportunities to learn and contribute your knowledge to our Digital Risk Protection platform
- Competitive compensation
- Competitive PTO
- Complementary health insurance
- Daily catered lunches for in-office work
- Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture.
- Regular team bonding activities like cooking and cocktails classes, bingos, stand up comedy, magic shows, virtual happy hour, lunch and learns, etc.
- Additional Parental Leave
- Excellent communication: between teams, people, organizations and leaders

**Flexible hours**
Flexible schedule and freedom for attending family needs or personal errands.

**Life insurance**
ZeroFox pays or copays life insurance for employees.

**Meals provided**
ZeroFox provides free lunch and/or other kinds of meals.

**Paid sick days**
Sick leave is compensated (limits might apply).

**Partially remote**
You can work from your home some days a week.

**Bicycle parking**
You can park your bicycle for free inside the premises.

**Health coverage**
ZeroFox pays or copays health insurance for employees.

**Dental insurance**
ZeroFox pays or copays dental insurance for employees.

**Computer provided**
ZeroFox provides a computer for your work.

**Informal dress code**
No dress code is enforced.

**Vacation over legal**
ZeroFox gives you paid vacations over the legal minimum.

**Beverages and snacks**
ZeroFox offers beverages and snacks for free consumption.

**Parental leave over legal**
ZeroFox offers paid parental leave over the legal minimum.

**Remote work policy**:
**Hybrid**

This job takes place some days from home and others at the office in Santiago (Chile).