Site Reliability Engineer

Launchpad, a people-first technology company, is a leader in North America´s rapidly growing tech sector. Through two solutions, Launchpad supports its clients with digital transformation: - PaasportTM, our iPaaS solution, streamlines software integration and automates workflows. - Nearshore Staff Augmentation, our managed IT staffing service, connects top IT talent across various geographical regions, bringing industry expertise to leading clients. Based in Vancouver, Canada, our operational footprint spans across North and South America, with a second headquarters in Santiago, Chile. At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then we’d love to hear from you. **Why Join The Talent Pool?**: This Job Posting is currently part of our “Talent Community”. The "Talent Community" is a section in our Careers Site, specially designed to attract and call on all those professionals passionate about technology who aspire to be part of a "People First Company" like Launchpad. Through the notices posted in the Talent Community, which are associated with a series of high-demand positions in the market, you can quickly upload your resume; we assure you that in this way, we can easily find your profile in our database when we have the right opportunity for you. This means that these are not vacancies we are actively working on, but rather a simple way to connect and explore the possibility of working together in the future. If you are a **Site Reliability Engineer** and you are interested in working with world-class companies, submit your resume today ***: **Responsibilities**: - Collaborate with development and operations teams to ensure the reliability and performance of systems. - Design and implement automated monitoring, alerting, and reporting systems. - Troubleshoot and resolve incidents, minimizing downtime and impact on users. - Implement and maintain infrastructure as code for deployment and configuration management. - Conduct performance analysis and capacity planning for infrastructure components. - Participate in on-call rotation and respond to production issues. - Collaborate in the design and implementation of scalable and fault-tolerant systems. - Identify opportunities for automation and implement solutions to increase efficiency. - Stay updated on industry best practices, emerging technologies, and trends in site reliability. **Qualifications**: - Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. - Proven experience as a Site Reliability Engineer or in a similar role. - Strong understanding of infrastructure as code concepts and tools. - Proficiency in scripting and automation using languages like Python, Bash, or Go. - Experience with containerization technologies (e.g., Docker, Kubernetes). - Knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud). - Excellent problem-solving and analytical skills. - Ability to work independently and collaboratively in a team. **Preferred Skills**: - Familiarity with CI/CD pipelines and deployment automation. - Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack). - Understanding of networking principles and protocols. - Knowledge of security best practices in infrastructure design. - Previous experience with incident response and post-incident analysis. - Certification in relevant technologies (e.g., AWS Certified DevOps Engineer, Kubernetes Certified Administrator). ***Why Work for Launchpad?**: - 100% remote - People first culture - Excellent compensation in US Dollars - Hardware setup for working from home - Work with global teams and prominent brands based in North America, Europe, and Asia - Training allowances - Personal time off (PTO) for vacations, study leave, personal time, etc. - ...and more At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then you are the future of Launchpad. Launchpad is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are respected and treated equally. Are you ready to elevate your career at Launchpad? We want to hear your story Contact us today.