Analyst Ii Noc Technical Support

hace 1 semana

Santiago de Chile Motorola Solutions A tiempo completo

**Company Overview**:
At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

**Department Overview**: Tier 2 Team. Second level engineering support, supports the Tier 1 team in those tasks that require higher levels of knowledge and experience.
**Develop, analyze, escalate or resolve incidents and requirements that are escalated from the Service Desk or Tier 1 teams. Generate, analyze and define the steps to follow to resolve problems. Follow the incident management and problem management procedures, complying with the established KPIs.

**Basic Requirements**:
Electronic or electrical Engineer, Network engineer.

**Travel Requirements**: Under 10%
***Relocation Provided**: None
***Position Type**: Experienced

**Referral Payment Plan**: Yes

**_ EEO Statement_**

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

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