Field Service Engineer

hace 3 días

Santiago de Chile ABB A tiempo completo

**Field Service Engineer**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
In this role, you will execute medium-to-high-complexity service work installation, commissioning, maintenance, upgrades, and retrofits - according to work instructions and in accordance with ABB processes, standards, and safety guidelines. You will deliver excellent customer service by meeting customers’ needs, while maintaining good relationships with customers. You will work with others to identify new service business opportunities, helping to convince clients to take the complete service portfolio.

**This position reports to**:
Service Team Leader

**Your responsibilities**:

- Conducting repairs, identifying technical problems, and analyzing them remotely or on-site.
- Coordinating, preparing, and ensuring that all materials, parts, and equipment are available and of appropriate quality.
- Preparing standard lists, as well as documents and reports to be signed by the customer.
- Reporting work done in a timely manner and following up when needed.
- Identifying potential equipment failures and taking corrective actions, troubleshooting complex equipment failures, and making recommendations to avoid the problem in the future.
- Making suggestions for product, quality, and customer service improvements, and discussing them with management.
- Ensuring that Health, Safety & Environment (HSE) practices are of high standard and working to eliminate unsafe practices and incidents.

**Your background**:

- A Bachelor’s degree in Mechanical Engineering.
- 3 years of experience in working of mining and electric motors.
- Sound knowledge of reading electrical and mechanical plans.
- Knowledge of Microsoft Office.
- A collaborative, solution-focused approach and strong written and spoken communication skills.
- English Intermediate Level.

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