Svcs Customer Ops Support 3

hace 3 días

Santiago de Chile Xerox A tiempo completo

Responsible for all aspects of the operations of a managed services contract. Manages the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Manage the Customer P&L, contract amendments, identify and deliver continuous improvement ideas and execute Customer Governance. Ensures that operational teams and subcontractors have a clear understanding of client requirements. Builds and maintains strong client relationships at all levels and provides day-to-day client advice and support such as install base accuracy, hardware orders, device change management, issue resolution, client training needs, consumables forecasts, client on-hand inventories, toner reconciliation, consumables escalations, vendor management, normal business as usual activities to ensure customer satisfaction.

  • Remote L2 Customer Support Lead

    hace 3 días

    Chile Invisible Agency A tiempo completo

    A remote service provider is seeking a Customer Support L2 Project lead fluent in English. This role entails overseeing Customer Support Agents, ensuring high-quality customer service for retirement plans, and utilizing tools like Zendesk and Aircall. Candidates must have experience in customer support leadership, strong communication skills, and a...

  • Assoc. Ii, Customer Support

    hace 3 días

    Santiago de Chile MSD A tiempo completo

    Ejecutivo Técnico Swine **Required Skills**: Accountability, Client Side Scripting, Customer Experience Management, Customer Service, Customer-Support, Help Desk Services, Installation Support, Operating Systems Internals, Order Processing, Preventive Maintenance, Problem Resolution, Product Sales Training, Quote to Cash, Radio-Frequency Identification...

  • Customer Support Specialist

    hace 2 semanas

    Santiago de Chile HITACHI ENERGY CHILE S.A. A tiempo completo

    **Description** **The Opportunity** To strengthen our customer support team, we are looking for an electrical engineer who will provide seamless tier 1 support to our customers and the global HAPG network. Due to the technical complexity and essential character of our equipment within our customers' businesses, good know-how of customer service is...

  • Customer Support Specialist

    hace 1 semana

    Santiago de Chile Frontapp A tiempo completo

    Location - Santiago, Chile Employment Type - Full time Location Type - Remote Department - Customer Support Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers...

  • Customer Support Specialist

    hace 2 semanas

    Santiago de Chile Hitachi A tiempo completo

    **Location**: Remote - Region Metropolitana de Santiago, Chile **Job ID**: R0107327 **Date Posted**: 2025-10-20 **Company Name**: HITACHI ENERGY CHILE S.A. **Profession (Job Category)**: Communications & Corporate Affairs **Job Schedule**: Full time **Remote**: Yes **The Opportunity** To strengthen our customer support team, we are looking for an...

  • Customer Ops

    hace 2 semanas

    Santiago Centr, Brazil, Chile Avos Tech A tiempo completo

    Reconocido Holding con más de 20 años de presencia en el mercado nacional se encuentra en búsqueda de un (a) ngeniería, Informática, Administración de Empresas o afines, con un claro enfoque en procesos y datos, para desempeñar el cargo de Customer Ops (Analyst)Requisitos:Al menos 2-3 años de experiencia en roles de operaciones, soporte técnico...

  • Customer Support

    hace 3 días

    Santiago de Chile Komatsu Cummins A tiempo completo

    Las personas son el motor de la compañía. Nuestro compromiso es potenciar tus capacidades y que puedas crecer con nosotros. ¡Postula y transfórmate en protagonista de tu desarrollo! CUSTOMER SUPPORT - QUILICURA Propósito del cargo. Responsable de gestionar y administrar las necesidades generadas por los usuarios, prospectos y clientes a través del...

  • Customer Support Specialist

    hace 1 semana

    Santiago de Chile Front A tiempo completo

    Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front’s flexible workflows, AI features, and customer intelligence provide the...

  • Customer Support Cl

    hace 7 días

    Santiago de Chile Zippedi A tiempo completo

    **¿Quieres ser parte de una de las Start-ups con mayor crecimiento y disrupción tecnológica?** En Zippedi estamos impulsando el mayor cambio en la industria retail. Digitalizamos las tiendas usando la robótica y algoritmos de inteligencia artificial. Con este servicio de vanguardia nuestros clientes obtienen información crítica y relevante (data e...

  • Associate Iii, Customer Support

    hace 1 semana

    Santiago de Chile Ingram Micro A tiempo completo

    Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world’s largest technology distributor with operations in 64 countries and more than 35,000 associates. Position Summary: Takes initial customer calls and answers...