Regional Head of HR South America

**Description**

**Regional Head of HR South America**

ISP has 11 schools located in Chile, Peru and Ecuador, with ambitious growth plans for the region.

The Regional Head of HR acts as a business partner to the Region regional team and the portfolio of schools in the region. The role is responsible for the delivery of the ISP people plan and people services across the region. The position enables schools and employees in the region to experience the benefits of being part of ISP whilst maintaining cultural practices and legal parameters consistent with the local market. The delivery of the HR services, from payroll through to the promotion of the ISP brand, is the responsibility of the Regional Head of HR. As a key member of the regional team, the Head of HR will report to and provide close support to the Regional MD.

**ISP Regional Head of HR Key Responsibilities**

As well as supporting the Regional MD, the Head of HR will also work closely with the Group Head of Talent, Group Head of People Operations, Group Head of Leadership Development and Group Head of Teacher Professional Learning and Development, as well as HR Managers across the school network, to create and implement HR and talent management strategies aligned with ISP global and regional strategy and to ensure compliance with regional and ISP regulations that contribute to the success of the group.

Key Responsibilities are:

- Strategy and Leadership
- Plan, develop and deliver Regional HR strategy, direction, advice and support to regional School Leadership Teams and HR Managers, consistent with the ISP people strategy and aligned with global and regional ISP priorities.
- Develop, implement, and promote, as a member of the global HR/People team, the policies, practices, and behaviours which embed quality throughout the region’s schools and enable the region to deliver on its business strategy and achieve its goals.
- Ensure that people issues are given full consideration in all decision-making and are in alignment with business needs.
- Provide the metrics and prepare analytical and insightful reports in areas such as employee turnover, employee engagement, reasons for leaving, cost per effective hire, training hours per person. This data will be driven by the robust implementation and use of Cezanne and Jobvite in the region, as well as a data report consolidating of all information.
- Translate this data and insight into an effective and commercially focused regional HR and people strategy and share it whilst working with senior management and influencing them on the best course of action.
- Support and guide regional and school leadership in carrying out change and restructuring as required, ensuring that this is fully supported by well-considered and articulated communications to preserve school, regional and ISP integrity at all times.
- Assembling Talent
- Ensure that the recruitment standards in the region and schools are maintained to the highest practicable level, are professional and rigorous and are compliant with the ISP Safer Recruitment standards.
- Develop and align to standard processes to support managers in interviewing and selection.
- Commission and/or devise and deliver training and coaching to develop leaders and managers recruitment and selection skills.
- Participate actively in senior level recruitment for the region, including Head, Deputy Head and critical regional and school roles.
- Coordinate and manage relationships with external suppliers (search firms, recruitment agencies etc.) to ensure effective delivery against assignment brief and manage the budget for it.
- Promote the use of ISP’s global ATS to recruit, have pipeline and create useful data for the region.
- Talent Management and Retention
- Lead the regional talent review and succession planning processes in line with the ISP global approach.
- Oversee and manage the talent processes, services and tools, in strong partnership with regional school senior leadership and HR managers.
- Support and advise senior leadership on their talent development initiatives.
- Implement an effective regional leaver process to understand why employees leave and identify any trends or themes needing action.
- Create and implement retention practices for top talent.
- Promote an ISP identity in employees aligned to global policies and retention aspects
- Learning and Development
- Work in partnership with global and regional HR to implement and deliver a combination of core learning and development solutions targeted at various levels of the organization and aligned to business needs.
- Direct and manage the coordination of talent and leadership development to achieve regional and school goals and create an effective pipeline of talent.
- Lead and support on training needs analysis, manage the annual development plan and budget and ensure that all employees have individual personal development plans in place as needed.
- Actively promote interaction via The Learni