Billing Manager

We're quickly growing and super excited for you to join us **About Topsort** At Topsort, we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean advertising with modern tech, friendly products, and AI. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession (well, maybe just the chocolate ones). In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed. Today, Topsort has 5 major hubs worldwide, and employees in 13+ countries, including Menlo Park, Boston, Santiago Chile, Sao Paulo Brazil, Barcelona Spain, and Sydney Australia. We are a truly global company that was born in the pandemic that's had rapid growth since out of a genius product, a customer-first mentality, and a hardworking team of talented individuals. Since our founding in 2021, we've gained customers in retail, marketplaces, and delivery apps in 40+ countries and quickly approaching the #1 position in the industry. Do you enjoy a fast-paced environment? Do you like seeing your work create real-time impact, being part of a rocket ship from the very beginning? Let's do the unimaginable - let's make ads clean and cool again, with AI and modern technology. **What it's like to work at Topsort** Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. It's a sports team that's hyper focused on winning, collaborative internally, and competitive externally - never the other way around. We thrive on working in the open, lifting each other up, and getting things done with a sense of urgency. We're the kind of team that loves making bold choices, sharing extraordinary opinions, and maintaining a 100 mph pace. No endless meetings here - if it can be done today, we're all about getting it done today**.** **About the Role** As Billing Manager, you will lead billing and collections across multiple entities, ensuring accuracy, compliance, and timely invoicing. You will optimize systems like NetSuite and Sequence to reduce errors, standardize processes across regions, and adapt to both local tax regulations and specific customer compliance requirements. You will also serve as the primary contact for client billing inquiries, partner with Finance, Sales, and Customer Success to resolve issues, and deliver insights that strengthen cash flow and decision-making. **You will**: - Manage end-to-end billing operations across different countries and subsidiaries, including USA and LATAM countries such as Brazil, Colombia and Mexico among others. - Manage collections process and be first point of contact for invoicing and collections related inquiries from clients - Optimize billing systems - NetSuite, Sequence - and processes, to improve efficiency and reduce billing errors - Ensure invoicing according local tax regulations in the different jurisdictions where the Company operates **What (we think) you need to be successful**: - Bachelor's degree in Accounting or Finance - 5+ years of proven experience managing billing operations, including experience in LATAM subsidiaries - Expertise in revenue cycle management, invoice processing, and reconciliation - Bilingual (e.g., English/Spanish or English/Portuguese), with excellent communication skills for managing internal and external stakeholders across regions - Highly organized, detail-oriented, and able to ensure timely invoicing process - Understanding of local tax regulations, currency handling, and billing requirements in countries such as Brazil, Mexico, Argentina, Colombia, and Chile - Experience standardizing billing processes while respecting country-specific compliance requirements, and fiscal documentation. - Effective in collaborating with sales and customer success teams to resolve disputes and support contract compliance **Why it's awesome to work at Topsort** - **Direct Feedback and Rapid Growth**:[96% of Topsorters report ]We work hard, set aggressive goals and execute flawlessly to accomplish them. We give candid feedback, push each other to set higher goals and produce more impact by always thinking "how do we do this faster and better". - **Be part of an elite and collaborative sports team**: We believe startup scaleup is just like a team sport. It's been written in our motto since day 1 that we are collaborative internally, competitive externally, and never the other round around. You are ultimately surrounded by just different people that are all here to help you get the job done and shine as a team. - **Intellectual Rigor and Individuality**: We were born in the pandemic by Stanford and Harvard alum cofounders who offer remote-working options with coworking memberships and (at least) once a year in person off