Enrollment Support Specialist
hace 5 días
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
This role will support the Sales team with administrative tasks. In addition, this position must collaborate with multiple members to support the Sales and Sales Support teams as needed.
Creates new customer accounts in system
Obtains and complete missing customer information not provided during sales cycle
Upload to system; transcribe written forms
Assist Sales team with copyediting when needed
Perform QA of essential merchant setup fields in internal databases.
Record and track boarding activities and exceptions in SalesForce.
Assist Sales Account Executives in fulfilling pends on new accounts to get them open and processing
Outbound/inbound calls and communications with merchants and POS resellers to assist in submitting pends when additional information needs to be supplied to the Apps and Underwriting Department
Assist with additional needs for initial setup
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