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**Job Category **:Sales **Job Details**: Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. The Team: The Global Field Excellence and Enablement (FEE)Operations team ensures Sales and Sales Leaders are equipped with the knowledge, skills, content, and tools to maximize productivity and customer success. We solve business challenges with high impact, outcome-based enablement programs to serve our 10,000 sellers world-wide.The FEE Operations team is a strategic partner responsible for orchestrating key stakeholders and driving the operational rhythm to ensure customer success and execution of sales enablement programs. The Role: The FEE Operations team is expanding to include an Operations Manager. In this role, you will partner closely with teams across Global Enablement and Field Enablement to ensure a model and governance framework that enables strategic business outcomes, increases collaboration, improves visibility, and decreases risks, all in alignment with the overall planning and budgeting lifecycles. Additionally, you will manage a team of coordinators, supporting our FEE organization to scale processes and the use of data to make informed recommendations to the business. Primary Responsibilities - Drive the overall operational rhythm for Field Enablement in collaboration with Enablement Business Partners, Delivery Specialists, Global Enablement Operations, Strategy, and Technology teams, and other central teams. - Orchestrate the end-to-end planning lifecycle and budgeting process enabling leadership to prioritize programs, budget, and resources. - Partner with key business stakeholders to guide the selection, prioritization and balancing of portfolio components to ensure alignment with organizational strategy. - Oversee demand and capacity planning for optimal resource utilization and alignment. - Orchestrate and provide governance for Quarterly Planning and the enablement Intake process and provide analysis on trends and insights. - Lead analysis and recommendations to help build scalable processes for managing against our budget targets and gaining insight into how we invest our dollars across the portfolio. - Use data to identify gaps and establish and implement business processes, governance frameworks and tools. Skills & Qualifications - 4+ years experience working cross-functionally in portfolio planning and/or strategic planning. - Experience leading matrix teams and developing people. - Demonstrated cross-functional leadership and ability to collaborate and influence in an ever-changing, global organization. - Excellent attention to detail, oral, written and presentation skills, confident communicator. - Ability to understand the unique challenges of partner teams and enable them to work seamlessly across organizational boundaries to drive the business planning and initiative execution. - Familiarity with a variety of operating models and planning best practices, specifically with building and driving processes around the prioritization of proposed initiatives. - Experience operating successfully in a global, multi-cultural environment. - Ability to work in highly ambiguous situations bringing clarity and organizational alignment. - Ability to oversee a variety of projects/programs simultaneously. - Solid organizational skills, process oriented, results driven and attention to detail - Exceptional communication and presentation skills, with ability to effectively convey ideas and influence all levels of the organization. - Experience using: Zoom/ Google Apps Preferred Requirements: - Experience in Sales Enablement, Sales Operations, or Finance a plus **Accommodations**: **Posting Statement**: At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce welcomes all.
