Project Manager
hace 1 semana
**Job Category **:Customer Success Group
**Job Details**:
At Salesforce, there is nothing more important than the success of our customers. In the Customer Success Group, our trusted experts and high-value services secure customer success by accelerating adoption, engagement, and growth for customers of all sizes. In collaboration with Sales, Technology & Products, and our Partner community, we bring the full power of Salesforce to help customers to achieve business value faster.
**Description**
- Act as the customer’s first point of contact for implementation related aspects.
- Define and manage scope; and requirements across the project life cycle.
- Analyze and understand client's business objectives and translate them to technical requirements.
- Compile dependencies, commitments and development milestones into a project plan. Track and update the plan on a regular basis.
- Communicate project status internally and to the customer. Ensure that any issues which may impact objectives are brought forward and addressed.
- Manage the project’s risks, changes and documentation.
- Establish clear objectives for implementation and respond with urgency to achieve goals within the project timelines.
- Strong ability to solve problems
- Strong ability to manage offshore resources
- Natural leadership skills and 'can do' attitude
**Requirements**:
- At least 5 years of proven experience as a Project Manager in a SaaS and/or AdTech organization
- Ability to build strong relationships with direct customers and internal teams - mandatory
- Strong technical background and technical understanding - mandatory.
- Project Management Professional designation or similar project management certification(s) (preferred)
- International project management experience
- Willingness to obtain Salesforce product certifications and to expand technical knowledge
- Hands on experience in BI tools - mandatory
- Hands on experience in SQL / Python (preferred)
- Time management skills with the ability to effectively manage and prioritize workload
- Excellent communication, problem-solving and organizational skills
- Advertising & Marketing experience/ Advertising Agency experience (preferred)
**Accommodations**:
**Posting Statement**:
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
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