Spanish Customer Support Specialist
hace 2 semanas
Sisu Group is a fast-growing iGaming startup with over 150 team members and offices in Tallinn and Malaga. We are on a mission to redefine the future of iGaming and sports betting by building cutting-edge technology and next-generation player experiences - In 2024, and were successfully launched. Backed by €21M in secured funding, the majority of our company is owned by the people building it, our team. Sisu promotes a collaborative, non-corporate culture, offering competitive salaries with stock options to match.
We are looking for a Customer Support Specialist who has a positive and customer centric attitude to join our team. As a Customer Support Specialist, you will provide outstanding service to our clients via chat and email.
In addition to guiding the Chile team, you will facilitate coordination and alignment with our European offices in Estonia and Spain, helping to ensure smooth cross-office collaboration and consistent service standards across all locations.
As a Customer Support Specialist, you will:
Respond to customer inquiries and issues in a timely and professional manner via chat and email.
Collaborate with other teams and departments to solve customer queries, enhance operational efficiency, and improve customer experience.
Provide feedback and suggestions to improve our products and processes based on customer insights.
Maintain a positive and customer centric attitude at all times and uphold our company values.
Work flexible evening shifts that may include public holidays and weekends according to business needs.
What You Bring To The Role:
1-2 years of customer service experience, preferably in an online gaming company or a crypto company.
Excellent verbal and written communication skills in English and Spanish.
A strong sense of empathy and a problem-solving attitude.
Ability to work independently and as part of a team.
Able to take ownership and initiative of customer cases and things that can improve the department.
Able to remain adaptable and positive when faced with changing situations.
Extra plus:
English certificate (Cambridge, TOEFL or otherwise internationally recognised)
Application: We kindly ask you to submit your CV in English language
Location: You are based in Santiago, Chile, our office location is planned to be in Providencia / Las Condes, working hybrid - 4 in the office and a day remote after probation period.
Starting date: ASAP
Company culture and benefits:
At Sisu Group we believe in creating a positive and inclusive workplace culture where teamwork is the key. We value collaboration, open communication, and treat all team members as equals. We encourage our employees to be proactive and take ownership of their work, while also providing the support and resources needed to help them grow and develop even further.
We understand that our employees are our biggest asset, which is why we offer a competitive compensation package that includes stock options, and generous paid time off. We believe that building a great company is about more than just creating a successful product, it's about building a community of passionate and driven individuals who share a common goal.
If you're looking for a company where you can grow professionally, work with talented and dedicated colleagues, and make a real impact, then Sisu Group is the place for you.
By submitting this application, the candidate agrees that Sisu Group stores personal details to be able to process the job application. Sisu Group follows and is compliant with the General Data Protection Regulation.
-
Recruiting Specialist
hace 5 días
Pudahuel, Chile CAE A tiempo completoThis is a hybrid role and can be based in either Chile, Brazil, Colombia or Mexico. - Reporting to the Leader of Talent Acquisition for CAE America's, the Recruiter will be responsible for functions within the end to end recruitment process supporting a portfolio of Business Groups. - Keep up to date on emerging trends, technologies and recruitment...
-
Digital Marketing Specialist
hace 2 semanas
Pudahuel, Chile Equinix A tiempo completoAt Equinix, we hire talented people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and it’s our authentic, humble, gritty people who create The Magic of Equinix. We share a real passion for winning and put the customer at the...
-
Field Service Supervisor
hace 2 semanas
Pudahuel, Chile Tomra A tiempo completoDescripción de la empresa **About Us** **TOMRA Food designs and manufactures sensor-based sorting machines and integrated post-harvest solutions for the food industry, using the world's most advanced grading, sorting, peeling and analytical technology**. The company's mission is to enable its customers to improve returns, gain operational efficiencies, and...
-
Talent Acquisition Specialist
hace 2 semanas
Pudahuel, Chile Tomra A tiempo completo**Company Description** TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximize food safety and minimize food loss by making sure **Every Resource Counts**, has been our strength for over 50 years. At...
-
Technical Customer Support Associate I
hace 2 días
Pudahuel, Chile Solenis A tiempo completoPosición: Técnico (a) de CampoLugar de trabajo: Planta modelo Renca / comuna RencaModelo de trabajo: En las instalaciones del clientePrincipales actividades: Realizar inspecciones de ruta en sistemas de dosificación de productos químicos, encargándose del mantenimiento, la orientación al cliente, la limpieza y la conservación de los equipos y sistemas...
-
Technical Customer Support Associate I
hace 1 día
Pudahuel, Chile Solenis A tiempo completoDescripción de puesto - Somos una compañia que promueva la diversidad y la inclusión, asi como la igualdad de género,a postularse a esta vacante. - Objetivo del cargo: - Garantiza un alto nível de servicio técnico al cliente mediante el correcto funcionamiento de los productos químicos de la Compañía a través de sistemas de dosificación. Apoya a...
-
Ejecutivo(a) Comercial – Servicios
hace 3 semanas
Pudahuel, Chile TOMRA A tiempo completoDescripción de la empresa TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industry. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts™ has been our strength for over 50 years. At TOMRA,...
-
Onboarding Specialist
hace 2 semanas
Pudahuel, Chile Blue Express A tiempo completo¡Sobre tu cargo! Facilitar el proceso de incorporación de nuevos clientes a la empresa, optimizando la transición desde el cierre de la negociación hasta la plena utilización de los servicios ofrecidos, con el fin de asegurar una experiência fluida y exitosa para el cliente, conduciendo a una mayor retención y satisfacción de este. ¿Qué tendrás...
-
Capacitador Técnico
hace 2 semanas
Pudahuel, Chile Tomra A tiempo completo**Company Description** About Us** TOMRA Food designs and manufactures sensor-based sorting machines and integrated post-harvest solutions for the food industry, using the world's most advanced grading, sorting, peeling and analytical technology. The company's mission is to enable its customers to improve returns, gain operational efficiencies, and ensure a...
-
Field Service Engineer
hace 5 días
Pudahuel, Chile Spotter Global A tiempo completoDo you want to build your career with a company that protects people and their way of life? Spotter Global is the leader in radar perimeter security solutions and is installed in critical sites across the world. Our mission, “Preventing Harm”, drives Spotter to be an innovative and forward thinking company that is profitable, rapidly growing, and...
