Implementation Specialist, for Business

hace 1 semana

Santiago, Metropolitana, Chile Uber A tiempo completo

About the Role

As an Implementation Specialist within Uber for Business, you will be responsible for managing large and LATAM wide initiatives to increase the adoption, and product penetration in our main markets with Top Clients.

You will entirely lead the execution of post-sales and adoption programs, you will also be responsible for retaining and driving revenue within top clients through adoption and cross-selling strategies.

Our product expertise will make you uniquely qualified to share the best practices and recommendations with internal teams, with the goal of providing an extraordinary customer experience and growing revenue through account penetration and adoption

This is a hybrid role - our team collaborates in-person out of our incredible office in Santiago 3 days/week. We encourage our employees to work from our office on additional days if they desire to do so.

What you'll do:

The implementation specialist will be responsible for:

  • Onboarding customers to our Uber for Business dashboard
  • Ensuring they can effectively utilize the platform to manage their employee trips, expenses, and other related activities.
  • Interact with team members to execute the best implementation strategy with customers
  • Retaining and driving revenue within top clients through adoption and cross-selling strategies.

What you'll need:

  • Outstanding organizational skills and the ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them seamlessly
  • Strong communication and interpersonal skills to interact with clients and team members effectively.
  • We are seeking a candidate with strong basic analytical skills who can effectively integrate an analytical mindset with a commercial approach
  • Patience and problem-solving skills to address any issues or questions that arise during the onboarding process.
  • The ability to explain complex features and functionalities in a clear and concise manneer
  • A customer-centric mindset, with a focus on ensuring a seamless and positive onboarding experience.
  • Proven experience in guiding customers through the onboarding process of a SaaS platform.
  • Experience in providing training sessions and creating support materials, such as user guides and FAQs.
  • Spanish & English proficiency

  • Technical Implementation Specialist

    hace 2 semanas

    Santiago, Metropolitana, Chile Tidal A tiempo completo

    Job Title: Technical Implementation Specialist (Onboarding Manager) Contractor Fee: $3,200 - $3,500/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 45 hours/week) Company Overview: Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable,...

  • CHL - Technical Implementation Specialist (Onboarding Manager)

    hace 1 semana

    Santiago, Metropolitana, Chile Tidal A tiempo completo

    Job Title: Technical Implementation Specialist (Onboarding Manager)Contractor Fee: $3,200 - $3,500/month (USD)Work Arrangement: RemoteEngagement Type: Independent ContractorCommitment: Full-time (Approx. 45 hours/week)Company Overview:Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable,...

  • Implementation Specialist

    hace 7 días

    Santiago, Metropolitana, Chile DATASCOPE A tiempo completo

    Implementation Specialist – DataScope (SaaS B2B)Ubicación: Santiago, ChileTipo de posición: Tiempo completo, híbridoÚnete al equipo de DataScope¿Te apasiona ayudar a los clientes a crecer y sacar el máximo provecho de sus herramientas? ¿Te encanta construir relaciones a largo plazo y resolver problemas con creatividad? Entonces esta oportunidad es...

  • Precision Marketing Specialist

    hace 2 semanas

    Santiago, Metropolitana, Chile Beiersdorf A tiempo completo

    At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for...

  • Sports Event Specialist

    hace 1 semana

    Santiago, Metropolitana, Chile Red Bull A tiempo completo

    Descripción de la empresa The Event Specialist assists the respective Senior Event Specialist in executing the implementation of Red Bull in Sports events. Project and programmes and takes self-responsibility for selected projects. Lead the relationship with our functional tools materials agency and lead the relationship with our field marketing team in...

  • CHL - Supply Chain Operations Specialist for E-Commerce

    hace 1 semana

    Santiago, Metropolitana, Chile Tidal A tiempo completo

    Job Title: Supply Chain Operations Specialist for E-Commerce Contractor Fee: $2,000-$2,750/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 40 hours/week) Company Overview: Tidal is a Direct Placement Agency that helps job seekers find opportunities for real growth. We partner with stable,...

  • SMB Account Executive, for Business

    hace 2 semanas

    Santiago, Metropolitana, Chile Uber A tiempo completo

    About The RoleAre you ready to work in a world-class sales team inside one of the leading tech organizations in the world? At Uber for Business (U4B) we are customer-obsessed, act like owners, make big ambitious bets and invest in our team so people can go from good to great, and from great to outstanding. We are searching for a highly motivated Account...

  • ServiceNow ITSM Business Analyst

    hace 1 semana

    Santiago, Metropolitana, Chile Infosys A tiempo completo

    ServiceNow Business Analyst – JD Work ModeHybrid (combination of remote and on-site work) SkillsRequirements gathering, Functional Requirements, documenting user stories, Acceptance criteria, Defect/Bug Tracking and Reporting, SDLC, Agile/Scrum, API.Specialized in Now Intelligence applications like Virtual Agent, Predictive Intelligence and Performance...

  • Quality Assurance Specialist

    hace 4 días

    Santiago, Metropolitana, Chile Beijing Foreign Enterprise Management Consultants Co.,Ltd. A tiempo completo

    On behalf of ICT company Huawei Technologies, we are looking for:Quality Assurance Specialist - Solar.Responsabilities:Support to maintain and enhance Quality Management System in accordance with ISO9001:2015 or TL 9000 to assure continue quality improvement.Identify improvement areas for assuring operation as aligned with company directions.Review and...

  • Investment Operations Specialist

    hace 2 semanas

    Santiago, Metropolitana, Chile Invisible Agency A tiempo completo

    Investment Operations Specialist WHO ARE WE LOOKING FOR?We are looking for an Investment Operations Specialist This role plays an integral part in supporting various processes that facilitate conversion plans that onboard to our client's platform. In this role, you will collaborate cross-functionally with internal stakeholders to enhance the onboarding...