Development Manager

The Company:

AudienceView is an organization of people who are passionate about the business of Live Events. We create industry-leading software solutions that fuel attendee engagement, ticket sales and advertising solutions for thousands of sports, music and theatre venues in 16 countries around the world. AudienceView employees share a vision to help entertainment organizations deliver exceptional experiences for people who love live events. We achieve this through innovative technology, popular media brands, effective distribution strategies and a dedicated team of experts that help create customer success every single day.

Why we'd want to work with you

You are a strong technical leader who is ready to step into or deepen your path as an Engineering Manager. You bring a solid foundation as a software developer, experience designing software solutions end‑to‑end, and the ability to guide teams through both technical and organizational challenges. You excel at balancing people leadership, process management, and product alignment, and you're passionate about fostering strong engineering practices and high‑performing teams

What you'll do:

• Oversee the full lifecycle of development efforts: technical requirements gathering, scoping, design, development, testing/debugging, and delivery.
• Deliver high‑quality software solutions to improve the availability, scalability, latency, and efficiency of AudienceView's products.
• Foster and champion an Agile/Scrum/Kanban environment, guiding and coaching the engineering team.
• Collaborate with cross‑functional teams and third‑party vendors to ensure adherence to SLAs and delivery commitments.
• Build and lead a high‑performing team: recruiting, hiring, onboarding, performance reviews, and professional development.
• Drive operational excellence, continuous improvement, and a culture of results‑driven quality.
• Advocate for engineering excellence and contribute best practices aligned with industry standards.

What you'll need:

• Professional experience in software development/engineering, ideally with experience designing and building software systems.
• Background in object‑oriented development using Java, C++, or C#.
• Experience as a technical leader or Technical Engineering Manager, ideally shifting toward a more managerial focus than hands-on coding.
• Experience leading and mentoring software engineers, improving their technical capabilities and leadership skills.
• Strong understanding of computer science fundamentals: OOP, data structures, algorithms, problem‑solving, complexity analysis.
• Experience delivering complex software systems to customers.
• Knowledge of SDLC best practices: coding standards, code reviews, source control, build processes, testing, and operations.
• Experience with Agile methodologies, OO modeling, and architecture design.
• Strong communication skills, comfortable working with users, technical teams, and senior leadership.
• Strong organizational and prioritization skills.
• BS degree in Computer Science or a related field.

It'd be nice if you have:

• Experience with cloud infrastructure systems (Kubernetes, Azure ecosystem, Azure Key Vault, Azure AD B2C).
• Ability to influence engineering best practices across teams.
• Hands‑on exposure across the tech stack, from frontend UI to backend services.
• Experience delivering customer‑focused, simple, and innovative solutions.

Why Work at AudienceView:

• We're a global leader in live events technology. As the essential partner to get live events discovered, attended, and remembered, we help our clients sell more tickets every single day.
• We're passionate about live entertainment. AudienceView believes in the power of live events and its purpose is to ignite that passion in people around the world.
• We have amazing clients. Our exciting roster of clients includes sports, live music, and performing arts organizations
• Our employees love us. We offer excellent benefits, competitive salaries, flexible hours, remote work opportunities, and more
• We're a remote-first company. Our remote culture allows our employees to have the flexibility to work anywhere in the country they are residing (Canada, the USA, UK, and Chile).
• Diversity and inclusion are paramount to building our culture. The data is abundantly clear that diverse teams are more successful because they offer different perspectives, increased innovation, faster problem-solving, and higher employee engagement among other benefits.
• Flexible work schedule: AudienceView empowers permanent employees to take off alternating Fridays by condensing their two-week schedule into 9 days. Flexible, uncapped vacation and sick policy. Employees need time away from work to recharge.

How we hire - here's a brief overview of our recruitment process:

• Screening & Resume Review: Our Talent Acquisition team will evaluate all resumes and select candidates for a video screening call for 30 minutes.
• Hiring Manager Interview (60 minutes): Meet with the hiring manager to speak in detail about your relevant experience and learn more about the role.
• Meet more of the team (60 minutes): Meet more of the Engineer Team to learn more about the work culture and the expectations.
• Culture fit call (30 minutes): Meet with a member of our Culture & People team to discuss your communication style, values, and leadership approach.

At AudienceView, diversity and inclusion are core values. We believe that a wide range of perspectives and experiences strengthens our team, benefits our clients, and enriches our workplace. We welcome applicants from all backgrounds and encourage individuals with disabilities to apply. Accommodations are available throughout the recruitment process upon request.

Important Hiring Notice:

AudienceView only extends job offers after direct conversations with both the hiring manager and HR via Microsoft Teams. We do not make offers via text or without a formal interview. If you receive a suspicious message, please disregard it.

This position is for an existing vacancy on our team, and we're excited to find the right person to join us. We value clear communication, so if you interview with us, you'll hear back about our decision within 45 days of your final interview. For compliance and transparency, we securely keep job postings and application details for up to three years after the posting closes.