Service Delivery Management Analyst
hace 2 semanas
Company Description
Statkraft has been making clean energy possible for over a century. That is what we offer. 125 years of unrivaled expertise in supplying the world with what it needs most. We envision a world that runs entirely on renewable energy. Because in the fight against climate change, we do not see renewable energy as part of the solution - we believe it must be the solution. With us, you will shape a career that is truly forward-facing with many amazing opportunities and offerings to match.
**But there is more work to be done - that is why we need you to join**
**Job Description**:
New technologies are opening a wide diverse of opportunities to companies of making efficiencies, automations, systematizations, process transformations, or even to changing their business models in a fully disruptive way. The Service Delivery Management Analyst is responsible for guiding the business and staff areas go into the digitalization wave, by introducing new technologies in their activities or in their whole processes, in alignment with the corporate and country strategy.
**Your role**:
- Be the IT/Business liaison to understand and manage digitalization initiatives.
- Analyze business processes holistically to come up with ideas that can make them more efficient through automations, systematizations, or others, with the use of technologies.
- Develop executive level communication to drive the decision-making process among project sponsors and other senior executives within the company.
- Project management of the business or support areas in close coordination with key business stakeholders, suppliers, global and the local IT team, ensuring to deliver on scope, time, quality and cost
- Build and present MVPs to key business stakeholders to inspire them identify where these solutions can be used to create value.
- Deliver robust, secure and scalable digital solutions, fulfilling all the project closing requirements.
- Ensure all the related documentation such as RFPs, presentations, end-user guides, status reports, among others, complies with the Statkraft standars
- Benchmark within Statkraft globally, local markets and competitors to seek for better/ new solutions and also to reach for new technologies
Undertake any other duties of a similar level and responsibility as may be required from time to time.
**Qualifications**:
- Six (6) years of experience in digitalization, business processes optimization, business intelligence, data management and/or business analytics.
- Proven experience delivering IT/Business systems for commercial, operations and/or finance departments, preferably in global organizations.
- Good knowledge of the commercial, operations and/or finance processes in the energy (preferably), mining, banking, or telecommunications sector. (Desirable)
- Familiar with Cloud, Artificial Intelligence, Internet of Things, Virtual & Augmented Reality, DevOps, RPA, and how these technologies can be used to create value.
- Certified as a PMP and/or Scrum Master
- University degree in Engineering, any specialization.
- English & Spanish Advanced mandatory
Additional Information
**What we offer**
- Unlimited learning opportunities at various levels of the organisation.
- The chance to grow your career alongside a truly global network of experts, leaders, specialists and graduates from different countries and backgrounds.
- The opportunity to work somewhere with pride, and to be able to honestly say “My work is contributing to saving the planet”.
- A work culture that puts emphasis on the individual, offering flexible working solutions, and work-life balance principles.
- Statkraft offers competitive terms of employment and benefits schemes, and we’re a trusted employer that puts the safety of our people first. We believe that a safe and healthy working environment is a matter of choice, not chance.
Statkraft manages critical infrastructure and services in several countries. We conduct background checks on qualified applicants before hire. The applicant must be eligible for security clearance and authorization.
The position is located in Las Condes, Santiago.
-
Service Delivery Management Analyst
hace 2 semanas
Santiago de Chile Pacifica Continental A tiempo completoOur client is looking for the Business IT Analyst to join their team in Chile. The professional will be responsible for guiding the business and staff areas into the digitalization wave, by introducing new technologies in their activities or in their whole processes, in alignment with the corporate and country strategy. **_ Service Delivery Management...
-
Manager- Service Delivery
hace 4 semanas
Santiago de Chile NTT Ltd A tiempo completoAt NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...
-
Associate Service Delivery Governance Specialist
hace 2 semanas
Santiago de Chile NTT A tiempo completoNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Service Delivery Manager Lead
hace 4 días
Santiago, Metropolitana, Chile Applaudo A tiempo completoWe are seeking a highly skilled Service Delivery Leader to join our team at Applaudo. The ideal candidate will have a minimum of 3 years of experience in Service Delivery or Project Management and a proven track record of delivering high-quality services.Key ResponsibilitiesAccountable for teams' ongoing deliveries, ensuring they have the necessary...
-
Service Delivery Lead
hace 5 días
Santiago, Metropolitana, Chile Spire Systems A tiempo completoService Delivery Lead (RESUME IN ENGLISH)2 days ago Be among the first 25 applicants Direct message the job poster from Spire Systems Service Delivery Lead: Key Responsibilities:Account Management: Key account ownership and relationship management for our largest customers. Operate as primary point of contact for multiple product lines supporting the...
-
Specialist HR Service Delivery
hace 2 días
Santiago de Chile BHP A tiempo completo**About BHP**: At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and...
-
Order Management Delivery Professional
hace 2 semanas
Santiago de Chile Siemens A tiempo completoSI Chile se encuentra en búsqueda de** **Order Management Delivery Professional, responsable de garantizar de manera oportuna el suministro de productos y servicios para la división SI Eléctrica Product en Chile. Deberá gestionar los pedidos de cliente y garantizar la entrega oportuna de los mismos, hacer seguimiento a la entrega de los pedidos de venta...
-
Technical Service Delivery Manager
hace 5 días
Santiago, Metropolitana, Chile Spire Systems A tiempo completo**About the Role**We are seeking a skilled Technical Service Delivery Manager to join our team at Spire Systems. As a key member of our organization, you will be responsible for managing high-touch, high-visibility post-sales engagements with our strategic customers.**Key Responsibilities:**Partner with Sales teams to develop success plans and assess...
-
Service Desk Analyst
hace 7 días
Santiago de Chile Data Conversion Service A tiempo completoEstamos en búsqueda de profesional para el cargo de Service Desk Analyst, para importante empresa del rubro TI. Misión del cargo: Ejecutar las actividades propias del Service Desk, con registro, monitoreo, solución en 1er y 2do nível, seguimiento y cierre de los tickets asignados a su responsabilidad. Funciones: - Monitorear las plataformas del...
-
Digital Service Delivery Manager
hace 1 semana
Santiago, Metropolitana, Chile Applaudo A tiempo completoWe are seeking a seasoned professional to lead our service delivery team at Applaudo Studios. The ideal candidate will have a strong background in software development, project management, and team leadership.Key Responsibilities:Oversee the ongoing deliveries of your team, ensuring they have the necessary resources to deliver high-quality results.Build and...
-
Service Desk Analyst
hace 6 días
Santiago de Chile Euromonitor A tiempo completo**Brief overview of the role**: The Service Desk Analyst helps resolve user issues with computer hardware and software for internal colleagues. They provide exceptional standards of support to all our internal customers and support a variety of assets, products, services and platforms, acting as a the single point of contact for all IT incidents and service...
-
Service Delivery Optimization Specialist
hace 2 semanas
Santiago, Metropolitana, Chile MineSense Technologies Ltd. A tiempo completoMining Industry Expertise Required">The ideal candidate for this position will have a strong background in the mining industry, with experience in technical project management, business requirements analysis, systems integration, or a related technical field. They will also possess excellent analytical and problem-solving skills, with the ability to...
-
Service Delivery Manager
hace 3 días
Santiago de Chile Tetra Pak A tiempo completoAt Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. _ - And we need people like you to make it happen._ **_We empower you to reach your potential with opportunities to make an impact to be...
-
IT Asset Management Delivery Tech Lead
hace 4 semanas
Santiago de Chile SoftwareONE A tiempo completoJob Function: Cloud & Software Services Why SoftwareONE?: Here at SoftwareONE, we give you the flexibility to unleash your creativity, without limits. We encourage autonomy and thinking outside the box and we can’t wait to hear your new ideas., and although all businesses say it, we truly believe in work - life harmony. Our people are our greatest asset,...
-
IT Asset Management Delivery Tech Lead
hace 19 horas
Santiago de Chile SoftwareONE A tiempo completoJob Function: Cloud & Software Services Why SoftwareONE?: Here at SoftwareONE, we give you the flexibility to unleash your creativity, without limits. We encourage autonomy and thinking outside the box and we can’t wait to hear your new ideas., and although all businesses say it, we truly believe in work - life harmony. Our people are our greatest asset,...
-
Senior Financial Analyst
hace 7 días
Santiago de Chile FinStrat Management A tiempo completo**The Role**: FinStrat Management (“FSM”) is seeking a motivated individual to join our team as a Senior Financial Analyst. This is a full-time remote role. **Responsibilities**: - Execute research and financial analysis - Develop analysis on budgets, forecasts and sales margins - Conduct small-scale projects, and ad hoc analysis and reporting -...
-
Specialist Service Delivery
hace 4 semanas
Santiago de Chile BHP A tiempo completo**About BHP**: At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and...
-
Specialist Service Delivery
hace 19 horas
Santiago de Chile BHP A tiempo completo**About BHP**: At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and...
-
IT Service Delivery and Support Manager
hace 2 semanas
Santiago, Metropolitana, Chile BHP Group A tiempo completoAt BHP Group, we are dedicated to creating a safe work environment where our employees feel strongly connected to our values charter. As an IT Service Delivery and Support Manager, you will play a critical part in ensuring the smooth operation of our IT services and supporting the Major Incident management process.Your key responsibilities will include...
-
Principal Work Management
hace 2 semanas
Santiago de Chile BHP A tiempo completo**About BHP**: **About the Role**: As a Specialist of Service Management, you will be responsible for managing and improving Technology IT & OT processes, in order to align service management processes and workload with business processes and deliver value by ensuring technology work activities are executed efficiently and safely in coordination with...