Customer Experience Manager
hace 7 días
We are seeking a dynamic and proactive Customer Experience Manager to join our team in Chile. As a key member of our organization, you will be responsible for analyzing and optimizing the management of the after-sales area in terms of customer experience and customer satisfaction when attending the dealers of the network.
Your primary focus will be on implementing and managing key tools for scheduling and monitoring services in workshops, as well as generating indicators and improvement opportunities for the process. We require a strong communicator with excellent analytical skills to help us optimize the customer experience with our brand.
Main Responsibilities- Tool Implementation and Management: Effectively implement and manage the tools used in the dealer network nationwide.
- Incident Resolution: Support in the resolution of incidents resulting from the analysis performed through the tools.
- CX Improvement: Help to optimize the tools that improve the customer experience with the brand.
- Commercial Skills: Commercial skills and customer service orientation.
- Effective Organization: Effective organization and planning.
- Team Player: Ability to work as a team player and proactive problem solver.
- Communication Skills: Effective communication and analytical skills.
We offer a comprehensive benefits package and opportunities for growth and development in an exciting and challenging environment.
-
Customer Experience Strategist
hace 7 días
Santiago, Metropolitana, Chile Genesys A tiempo completoAbout GenesysGenesys empowers organizations to create exceptional customer experiences by leveraging cutting-edge technology and expertise. Our AI-powered Experience Orchestration platform enables businesses to drive growth, loyalty, and operational efficiency.The Sr Customer Success Manager RoleThis highly consultative position champions customers...
-
Customer Experience Lead
hace 7 días
Santiago, Metropolitana, Chile ENGINEERINGUK A tiempo completoAbout Usdunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the customer first.We believe that putting the customer at the center of decisions is key to driving business growth. Our mission is to enable businesses to grow and reimagine themselves by...
-
Customer Experience Associate
hace 1 semana
Santiago, Metropolitana, Chile Propertyse A tiempo completoJob DescriptionWe are looking for a skilled Customer Experience Associate to join our Propertyse team. As a Customer Experience Associate, you will be responsible for providing exceptional service to our tenants and vendors through email, text, and phone communication.You will also be responsible for creating and managing project dashboards, coordinating...
-
Customer Experience Strategist
hace 5 días
Santiago, Metropolitana, Chile Genesys A tiempo completoAs a Senior Customer Success Manager at Genesys, you will be responsible for driving business growth and retention within assigned accounts. This involves tracking and monitoring adoption metrics, facilitating successful renewals, and developing strategic plans to prevent downsells and ensure customer retention.You will also identify potential business leads...
-
Customer Experience Advocate
hace 8 horas
Santiago, Metropolitana, Chile Hirebridge A tiempo completoAt Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.We're looking for...
-
Customer Experience Representative
hace 3 días
Santiago, Metropolitana, Chile Brookdale Senior Living A tiempo completoCustomer Experience Representative Job Summary:This is an exciting opportunity to join our team as a Customer Experience Representative, providing exceptional service and support to our residents.Main Responsibilities:Provide outstanding customer service, responding to resident inquiries and resolving issues efficiently.Serve food and beverages, ensuring...
-
Customer Experience Expert
hace 7 días
Santiago, Metropolitana, Chile WOLF A tiempo completoWe are seeking a highly skilled Customer Support Specialist to join our rapidly growing team at WOLF. As a key member of our support operations, you will be the primary point of contact for clients, ensuring they have a seamless and exceptional experience with our platform.The ideal candidate will possess excellent communication skills, both written and...
-
Customer Success Manager, Workspace
hace 3 semanas
Santiago, Metropolitana, Chile Google A tiempo completoCustomer Success Manager, Google Workspace corporate_fare Google place Santiago, Chile Apply Please submit your resume in English - we can only consider applications submitted in this language. Minimum Qualifications: Bachelor's degree or equivalent practical experience. 10 years of customer-facing experience, driving customer development...
-
Global Customer Value Manager
hace 1 semana
Santiago, Metropolitana, Chile Hirebridge A tiempo completoWhat We're Looking For\We're seeking a skilled Customer Success Manager to join our team. As a CSM, you will be responsible for developing and executing strategic account plans, delivering business reviews, and driving overall customer satisfaction.\The ideal candidate will have 3+ years of experience in customer success, account management, or sales, with a...
-
Global Customer Experience Associate
hace 5 días
Santiago, Metropolitana, Chile CTS INTERNATIONAL LOGISTICS CORPORATION LIMITED--Shanghai China Head Office A tiempo completoBecome a part of our dynamic team at CTS INTERNATIONAL LOGISTICS CORPORATION LIMITED--Shanghai China Head Office as a Global Customer Experience Associate!We are looking for a highly motivated and results-driven individual to deliver exceptional customer experiences across various touchpoints. The successful candidate will have a passion for delivering...
-
Customer Success Manager
hace 3 semanas
Santiago, Metropolitana, Chile Genesys A tiempo completoGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...
-
Senior Customer Success Manager
hace 3 semanas
Santiago, Metropolitana, Chile Genesys A tiempo completoSenior Customer Success Manager Apply Locations: Santiago, Chile Time Type: Full time Posted on: Posted 9 Days Ago Job Requisition ID: JR106475 Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience...
-
Principal Customer Success Manager
hace 3 semanas
Santiago, Metropolitana, Chile Genesys A tiempo completoPrincipal Customer Success Manager page is loaded Principal Customer Success Manager Apply locations Santiago, Chile time type Full time posted on Posted 3 Days Ago job requisition id JR106831 Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through...
-
Customer Experience Analyst- Santiago de Chile
hace 3 semanas
Santiago, Metropolitana, Chile GP Strategies A tiempo completoGP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000...
-
Customer Relationship Manager
hace 6 días
Santiago, Metropolitana, Chile Hirebridge A tiempo completoJob SummaryWe are seeking a highly skilled Customer Success Manager to join our team at Sovos. As a CSM, you will be responsible for driving product adoption, retention, and growth by delivering high levels of business value and cultivating strong customer relationships.
-
Customer Experience Ambassador
hace 17 horas
Santiago, Metropolitana, Chile Marriott A tiempo completoJob SummaryWe are seeking a skilled Customer Experience Ambassador to deliver exceptional service to our guests. This role requires a personable and proactive individual who can think on their feet and provide personalized solutions to meet the needs of our guests.Key Responsibilities:Deliver seamless guest experiences through prompt and friendly serviceTake...
-
Customer Experience Analyst- Santiago de Chile
hace 3 semanas
Santiago, Metropolitana, Chile Lorien Engineering Solutions A tiempo completoJob Description Description GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent...
-
Customer Experience Analyst- Santiago de Chile
hace 3 semanas
Santiago, Metropolitana, Chile GP Strategies A tiempo completoGP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000...
-
Customer Success Manager
hace 5 días
Santiago, Metropolitana, Chile Pager A tiempo completoPagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. As a Customer Success Manager within the Scaled team at PagerDuty , you will play a pivotal role in driving customer adoption, retention, and growth. You will act as a trusted advisor to a large breadth of customers,...
-
Senior Customer Success Manager
hace 5 días
Santiago, Metropolitana, Chile Genesys A tiempo completoGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...