E-commerce Retention Marketing Specialist

hace 4 días


Santiago, Metropolitana, Chile Prosana A tiempo completo
About the Role

Prosana is seeking an experienced E-commerce Retention Marketing Specialist to join our team. As a key member of our client success team, you will be responsible for cultivating and nurturing client relationships, focusing on retention marketing through email and SMS.

You will serve as the primary point of contact for clients, ensuring clear and proactive communication through daily emails, weekly updates, and monthly strategic meetings. Your goal will be to ensure clients' objectives are met and exceeded.

Key responsibilities include managing project timelines and deliverables, collaborating with internal teams to implement strategies, and identifying growth opportunities within existing accounts.

  • Cultivate and nurture client relationships, focusing on retention marketing through email and SMS.
  • Serve as the primary point of contact for clients, ensuring clear and proactive communication.
  • Manage project timelines and deliverables, ensuring alignment with client expectations.
  • Collaborate with internal teams to implement strategies and ensure projects are completed efficiently and on time.


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