Sales and Customer Service Representative

hace 5 días


Santiago, Metropolitana, Chile Turkish Airlines A tiempo completo

At Turkish Airlines, we strive to provide exceptional passenger services and create memorable experiences. As a Sales and Station Agent, you will play a crucial role in delivering outstanding customer care, ensuring seamless operations at our Sales Office, Airport Office, or both. You will be responsible for providing information, handling reservations and ticket sales, and coordinating passenger activities.

About the Role

This is an exciting opportunity to join our welcoming team as a Sales and Station Agent. In this role, you will:

  • Handle Reservation/Booking, Ticket Sales, Information, and Passenger Operations services with efficiency.
  • Calculate fares, arrange routes based on passenger requests, and provide schedule and fare information.
  • Ensure seamless coordination throughout the passenger journey, including check-in, manifest preparation, and baggage handling.
  • Welcome passengers upon arrival and facilitate smooth communication between the crew, handling agent, catering, cleaning, air traffic, customs, and immigration.
Requirements

To succeed in this role, you will need:

  • A bachelor's degree or high school graduation.
  • Permanent residence permit in the respective country.
  • Minimum of 1 year experience in civil aviation or tourism.
  • Excellent command of English and local language(s).
  • Availability to work in shifts, including overnight shifts.
  • A strong sense of responsibility and ability to make accurate decisions.
Company Overview

Turkish Airlines is a leading airline with a global presence, connecting over 340 destinations worldwide. We strive to bring the world closer through our wings, offering a unique travel experience to our guests. Join us and become a valued member of our family, contributing to our success story.



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