Education Solutions Specialist
hace 2 semanas
We are seeking a results-driven professional to join our Customer Success Team as a Lifelong Learning Solutions Expert. At JoVE, we strive to empower educators, researchers, and students by providing cutting-edge video resources for scientific discovery and education.
The Role
Your primary responsibility will be to manage post-sales services for existing customers in Spain, particularly universities and research centers. You will focus on increasing the usage of JoVE video resources among faculty members and students.
Key Accountabilities:
- Customer Engagement: Develop relationships with key decision-makers, teaching/research staff at universities and research institutes through regular outreach
- Solution Delivery: Deliver tailored product solutions to meet customer needs, ensuring high levels of client satisfaction
- Talent Development: Collaborate with cross-functional teams to develop and refine skills necessary for success
Requirements:
- A Bachelor's or Master's degree in Life Science disciplines
- 1-3 years of previous experience in selling and servicing in the education/publishing market
- Fluent communication skills in Spanish
- Passion for science, education, and lifelong learning
- Strong analytical and problem-solving skills
Benefits:
- Competitively placed compensation package within the local market
- Opportunity to make a direct impact on accelerating science research and improving student learning
- Collaborative work environment with global teams
- Clear path to advance your career
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