Head of Online Banking Services

hace 3 días


Santiago, Metropolitana, Chile Scotiabank A tiempo completo

We are seeking an experienced professional to lead our online banking services as Head of Online Banking Services. The successful candidate will have a strong background in IT and 10 years of experience in engineer roles, with expert knowledge of online, mobile, and wearable elements and operating environments. You will be responsible for directing the development and implementation of strategies and projects for digital banking channels, ensuring alignment with corresponding retail, wealth, and wholesale banking strategies, and managing multiple strategic projects related to the development cross-channel on all related digital services capabilities.

Key Responsibilities
  • Directs the development and implementation of related metrics for measure, evaluate, and benchmark service performance.
  • Identifies external benchmark providers and continually benchmarks current capabilities against best-in-class globally.
  • Maintains awareness of emerging digital best practices.
  • Works with OyM to ensure the necessary operating systems, policies, procedures, resources, and structures are in place and are maintained to effectively achieve the standards for operational and business excellence.

A demonstrated track record of delivering key projects in the bank and thorough knowledge of the Bank's application systems and their relationship within the Bank are essential for this role.


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