Customer Service Representative

hace 6 días


Santiago, Metropolitana, Chile CTS INTERNATIONAL LOGISTICS CORPORATION LIMITED--Shanghai China Head Office A tiempo completo

At CTS INTERNATIONAL LOGISTICS CORPORATION LIMITED--Shanghai China Head Office, we are seeking a talented and dedicated individual to join our team as a Cross-Border Customer Service Representative.

The ideal candidate will possess excellent communication skills and be able to effectively handle customer inquiries and complaints.

We offer a dynamic work environment with opportunities for growth and development.

Job Description:

This is an entry-level role that requires the ability to follow up on ongoing shipments, manage documentation, order fulfillment, resolve problems, and provide a quality service experience.

  1. Shipments Management: Follow up on ongoing shipments, including shipment tracking, documents passing, and system entry.
  2. Inquiry & Quotation: Respond to customer inquiries and provide quotes for logistics services.
  3. Communication: Contact customers and local agents to confirm pending tasks or report daily updates.
  4. Problem-Solving: Deal with emergency situations and escalate issues according to standard operating procedures.
  5. Task Assignment: Complete other related tasks assigned by superiors.

Required Skills and Qualifications:

  • Excellent customer service and communication skills.
  • Able to handle customer inquiries and complaints effectively.
  • Strong problem-solving abilities.
  • Familiarity with logistics industry practices a plus.
  • Fluency in Mandarin desirable, English mandatory.


  • Santiago, Metropolitana, Chile CTS INTERNATIONAL LOGISTICS CORPORATION LIMITED--Shanghai China Head Office A tiempo completo

    Direct message the job poster from CTS INTERNATIONAL LOGISTICS CORPORATION LIMITED--Shanghai China Head Office CTS International Logistics is a leading logistics company, providing a full range of logistics services such as freight forwarding, projects, contract logistics, warehousing, and supply chain trading. Role Description This is a full-time...


  • Santiago, Metropolitana, Chile The Job Duck A tiempo completo

    About The Job DuckWe're a dynamic team on a mission to revolutionize the rental sector globally. Our vision is to make renting as seamless as buying an item from Amazon.Job OverviewWe are seeking a customer-focused and ambitious individual to join our global support team as a Customer Service Representative. As a key member of our team, you will be...


  • Santiago, Metropolitana, Chile WS Audiology A tiempo completo

    Job OverviewThe Role: Customer Service Representative LatamWe are seeking a customer-focused and ambitious individual to join our team as a Customer Service Representative. As a key member of our global support team, you will be responsible for providing exceptional customer service and support to our international customers in the Latin American region.Your...


  • Santiago, Metropolitana, Chile WS Audiology A tiempo completo

    The Role: Customer Service Representative Latam Overview: Driven by the passion to improve the quality of people's lives, WS Audiology continues to grow as the market leader in the hearing aid industry, by bringing innovation and the best quality in our products. With our growth aspiration, we are looking for a Customer Service Expert / BackOffice...


  • Santiago, Metropolitana, Chile WS Audiology USA A tiempo completo

    The Role: Customer Service Representative Latam Overview: Driven by the passion to improve the quality of people's lives, WS Audiology continues to grow as the market leader in the hearing aid industry, by bringing innovation and the best quality in our products. With our growth aspiration, we are looking for a Customer Service Expert / BackOffice...


  • Santiago, Metropolitana, Chile Brookdale Senior Living A tiempo completo

    Customer Experience Representative Job Summary:This is an exciting opportunity to join our team as a Customer Experience Representative, providing exceptional service and support to our residents.Main Responsibilities:Provide outstanding customer service, responding to resident inquiries and resolving issues efficiently.Serve food and beverages, ensuring...


  • Santiago, Metropolitana, Chile Binance A tiempo completo

    Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...


  • Santiago, Metropolitana, Chile Ultra-Chem, Inc. A tiempo completo

    Ultra-Chem, Inc. (UCI) was established in 1987 as an Industrial Chemical Specialty Company serving the industrial and institutional markets. The company was founded and is still operated by the original owners. Together they have a combined knowledge of over 50 years in the chemical field. UCI has grown from 2 employees to over 150 employees, with a product...


  • Santiago, Metropolitana, Chile CGS Latam A tiempo completo

    Training and DevelopmentWe offer a comprehensive 10-day training program, which will take place on-site at our Santiago Centro offices. This training will equip you with the skills and knowledge needed to excel in your role.What You Will Learn:The fundamentals of customer service, including communication, problem-solving, and conflict resolution.How to use...


  • Santiago, Metropolitana, Chile Vitality Bowls Buford A tiempo completo

    As a member of the Vitality Bowls Buford team:You will have the opportunity to develop valuable skills and knowledge in the food industry.You will be part of a dynamic and supportive team environment that encourages growth and learning.You will contribute to delivering an exceptional customer experience, fostering loyalty and satisfaction among our...


  • Santiago, Metropolitana, Chile PerkinElmer A tiempo completo

    Customer Service Engineer page is loaded Customer Service Engineer Apply locations Santiago time type Full time posted on Posted Yesterday job requisition id REQ-054452 When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the...


  • Santiago, Metropolitana, Chile PerkinElmer A tiempo completo

    Job Summary CSE drives high level customer satisfaction by providing expert service and support to customers in an established timeframe and within an assigned territory or field of expertise. Key focused activities include direct installation, maintenance, performance validation, and repair of scientific equipment. Where applicable, use remote and...


  • Santiago, Metropolitana, Chile Flex Living A tiempo completo

    About Flex LivingWe're a dynamic team on a mission to revolutionize the rental sector globally. Our vision is to make renting as seamless as buying an item from Amazon.As a pioneer in this space, we're committed to growth and ready to scale Flex Living into a global powerhouse.The RoleThe Customer Relations Specialist will be the primary point of contact for...

  • Customer Service

    hace 7 días


    Santiago, Metropolitana, Chile Psicóloga Independiente A tiempo completo

    Nuestro cliente empresa del rubro vitivinícola, se encuentra en búsqueda de Customer Service para el mercado EEUU.FuncionesEjecutar los procesos de administración de la empresa, en correcto lineamiento con las normas y procedimientos definidos, para garantizar el correcto funcionamiento de la compañía y la efectiva entrega del servicio. Gestionar la...


  • Santiago, Metropolitana, Chile Caterpillar A tiempo completo

    Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we...


  • Santiago, Metropolitana, Chile Caterpillar Brazil A tiempo completo

    About the JobWe are seeking a highly skilled and experienced Product Support Operations Representative to join our dealer development team. As a vital part of our organization, you will be responsible for ensuring our customers receive exceptional services and assistance. You will work closely with our Dealer Network to address their inquiries and provide...


  • Santiago, Metropolitana, Chile Brookdale Senior Living A tiempo completo

    Company OverviewBrookdale Senior Living is a leading provider of senior living communities, dedicated to delivering exceptional care and service to our residents. Our team members play a vital role in ensuring the well-being and happiness of our residents.About the Role:We are seeking a highly motivated and organized individual to join our team as a...


  • Santiago, Metropolitana, Chile Chevron Corporation A tiempo completo

    At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment...


  • Santiago, Metropolitana, Chile Brookdale Senior Living A tiempo completo

    Job OverviewWe are seeking a dedicated individual to join our team as a Food and Beverage Team Member. In this role, you will be responsible for providing exceptional service to our senior residents and guests, including delivering food orders and collaborating with kitchen staff to ensure efficient meal service.Key ResponsibilitiesInteract with residents...


  • Santiago, Metropolitana, Chile Chevron Corporation A tiempo completo

    Job Description:We are seeking a highly motivated and customer-focused individual to join our team as a Fuel Station Representative at Chevron Stations Inc. The successful candidate will be responsible for:Key Responsibilities:Providing top-notch customer service, resolving any issues or complaints promptly and professionally.Managing fuel island operations,...