High Level NOC Agent

hace 2 días


Santiago, Metropolitana, Chile Motorola Solutions A tiempo completo

At Motorola Solutions, we are seeking an experienced NOC Agent to join our team. This role is perfect for individuals who thrive in fast-paced environments and have a passion for delivering exceptional customer service.

We offer a competitive salary of $75,000 - $90,000 per year, depending on experience, along with a range of benefits including health insurance, retirement savings plan, and paid time off.

About the Role:

The NOC Agent will be responsible for monitoring the Motorola Solutions infrastructure using a variety of tools, reacting to resolve any alerts that may arise, and ensuring system uptime meets service level agreements.

This role requires strong analytical and problem-solving skills, as well as excellent communication and teamwork abilities.

In addition to technical expertise, the successful candidate will have 2+ years of technical customer support experience, a high school degree or equivalent, and be able to pass background checks as required for certain sensitive customer systems.

Key Responsibilities:
  • Monitoring the Motorola Solutions infrastructure using a variety of tools and reacting to resolve any alerts that may arise.
  • Assessing potential failures and determining the initial course of action.
  • Driving incidents to resolution in order to meet expected service level agreements.
  • Escalating any incidents that cannot be resolved within specified time frames to the relevant teams and working with them until the incident is resolved.
  • Monitoring all outages through the return to normal operation.
  • Verifying incident resolution and documenting the steps taken towards restoration of services.
  • Building strong and effective working relationships with Engineering and Management organizations.
  • Ensuring that access to customer systems is limited to what is ethical and necessary.
Benefits:

As a valued member of our team, you can expect:

  • A competitive salary of $75,000 - $90,000 per year, depending on experience.
  • A comprehensive health insurance plan.
  • A retirement savings plan with company match.
  • Paid time off, including vacation days and holidays.
What We're Looking For:

We're looking for individuals who are passionate about delivering exceptional customer service, have strong analytical and problem-solving skills, and are able to work effectively in a fast-paced environment.

If you're a motivated and detail-oriented individual who thrives in a dynamic team environment, we encourage you to apply for this exciting opportunity.


  • NOC Agent I

    hace 4 semanas


    Santiago, Metropolitana, Chile Motorola Solutions A tiempo completo

    Job SummaryThe NOC Agent I is responsible for monitoring the Motorola Solutions infrastructure, identifying potential failures, and taking initial steps to resolve issues. They will work closely with Engineering and Management teams to ensure system uptime meets service level agreements.Key ResponsibilitiesIncident Management Monitor the Motorola Solutions...


  • Santiago, Metropolitana, Chile Motorola Solutions A tiempo completo

    Job Title: NOC Agent IDescription:The Motorola Solutions NOC Agent I will be responsible for monitoring the Motorola Solutions infrastructure using a variety of tools and reacting to resolve any alerts which may arise in order to ensure system uptime meets service level agreements.Key Responsibilities:Incident Management• Monitoring the Motorola Solutions...


  • Santiago, Metropolitana, Chile Juleshq A tiempo completo

    Job DescriptionWe are seeking a highly skilled and experienced High-Level Support Specialist to join our team at Juleshq as an Executive Assistant to the CEO & CRO. This is a unique opportunity to work closely with senior leaders and contribute to the success of our organization.Key Responsibilities:Provide dedicated support to the CEO & CRO, ensuring their...


  • Santiago, Metropolitana, Chile USASJB A tiempo completo

    Job DescriptionWe are currently seeking a reliable and detail-oriented individual to join our work-from-home Panelist Program as a Customer Support Agent and Data Entry Clerk. This is an excellent opportunity for someone who enjoys sharing opinions on products, services, and trends in the market area.Key Responsibilities:Execute various tasks such as online...


  • Santiago, Metropolitana, Chile Juleshq A tiempo completo

    We are seeking a highly organized and proactive Executive Assistant to provide dedicated support to our CEO and CRO.Job DescriptionThe ideal candidate will have 5+ years of experience in an executive assistant role, with exceptional organizational and time management skills. They will be able to manage complex scheduling and travel arrangements, prioritize...


  • Santiago, Metropolitana, Chile Hewlett Packard A tiempo completo

    Job Description:As a Partner Sales Representative at Hewlett Packard, you will play a crucial role in driving business growth and expanding HP's presence in the market.Key Responsibilities:Serve as a subject matter expert for partners, providing complex information on product, services, and software transitions, promotions, and configurations.Integrate HP...


  • Santiago, Metropolitana, Chile 158 FLSmidth S.A. A tiempo completo

    About the RoleOur Applications Engineer, Site Sales program is designed to develop the next generation of technical sales experts for KREBS Pumps, Cyclones, and Valves. This 18-24 month intensive training program equips candidates with deep technical knowledge of our products and a strong understanding of the sales process for high-value mining...


  • Santiago, Metropolitana, Chile FedEx A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Retail Service Agent Senior to join our team at FedEx. As a key member of our operations team, you will be responsible for providing exceptional customer service and administrative support to our customers and internal stakeholders.Key ResponsibilitiesProvide customer service and support to customers...


  • Santiago, Metropolitana, Chile Buscojobs Chile A tiempo completo

    Buscojobs Chile is seeking an experienced Project Manager to support our high-level salesperson and ensure the successful execution of our signage projects.About the RoleThis is a remote position, with a salary range of up to 1500 USD per week. You will work Monday to Friday, 8:00 AM to 5:00 PM EST, as an independent contractor.ResponsibilitiesManage all...


  • Santiago, Metropolitana, Chile Validate Talent A tiempo completo

    We are seeking a highly skilled Senior Software Engineer to join our team at Validate Talent. As a Senior Software Engineer in Microsoft.NET Web Technologies, you will be responsible for developing web solutions for our multiple subsidiaries in the Ibero-LATAM region.What We Offer: Salary 100% integrated into Payroll Home Office at 95% State-of-the-art...


  • Santiago, Metropolitana, Chile Validate Talent A tiempo completo

    Our Ideal Candidate:In Validate Talent, we are looking for a skilled Senior Developer in Microsoft .NET Web Technologies to join our team. If you are passionate about developing innovative web solutions using Microsoft .NET technologies and have a strong background in software development, we encourage you to apply for this exciting opportunity.Key...


  • Santiago, Metropolitana, Chile JOBI A tiempo completo

    We are seeking a talented Senior Software Engineer to join our team at JOBI, specializing in Microsoft .NET technologies. The ideal candidate will have a strong background in C# and experience with ASP .NET MVC, ASP .NET Web API, and Entity Framework.Key Responsibilities:- Develop and maintain web solutions for our subsidiaries in the Ibero-LATAM region.-...


  • Santiago, Metropolitana, Chile Bridge Education Group, Inc. A tiempo completo

    About BridgeEnglishWe are a leading provider of online Business English training solutions, dedicated to delivering high-quality language instruction and outcomes to professionals worldwide.Our mission is to improve lives and organizations by leveraging the power of language and technology. We are committed to creating a welcoming and inclusive community of...


  • Santiago, Metropolitana, Chile JOBI A tiempo completo

    Senior Developer in Microsoft .NET Web TechnologiesWe are seeking a highly skilled Senior Developer to join our team at Validate Talent. As a Senior Developer, you will play a key role in the development of web solutions for our multiple subsidiaries in the Ibero-LATAM region.What We OfferSalary integrated into PayrollHome Office at 95%State-of-the-art...


  • Santiago, Metropolitana, Chile DiliTrust A tiempo completo

    Join DiliTrust's Sales TeamWe are seeking a highly motivated and experienced Sales Executive to join our team in Santiago, Chile. As a Sales Executive, you will be responsible for identifying new market opportunities, undertaking sales prospecting, and consistently qualifying leads. You will also be responsible for accurate administration of deals in our CRM...


  • Santiago, Metropolitana, Chile Tractebel Engineering S.p.A. A tiempo completo

    Transforming the Future of Critical InfrastructureImagine working for a renowned engineering firm that empowers you to shape the world's most resilient, livable, and sustainable communities. As MEP Lead for Critical Infrastructure, every day is an opportunity to drive innovation and excellence in multidisciplinary teams.About Tractebel Engineering...


  • Santiago, Metropolitana, Chile Thermo Fisher Scientific A tiempo completo

    About the Role:We are seeking a highly skilled and experienced Senior Clinical Research Coordinator to join our team at Thermo Fisher Scientific. This role will be responsible for coordinating clinical trials, ensuring timely completion of tasks, and maintaining high-quality standards.Key Responsibilities:Perform department, internal, country, and...


  • Santiago, Metropolitana, Chile Sagan A tiempo completo

    About the RoleWe are seeking a highly skilled and organized Project Manager to support our high-level salesperson and ensure the successful execution of our projects.Key ResponsibilitiesCoordinate all phases of signage projects, ensuring timely delivery within scope and budget.Collaborate with the sales team to understand client requirements and project...

  • AI Innovations Specialist

    hace 2 semanas


    Santiago, Metropolitana, Chile Mechanized AI A tiempo completo

    Job Title: Ai Innovations SpecialistJob Type: Full-TimeLocation: RemoteCompany Overview: Mechanized AI is a pioneering organization at the forefront of AI innovation, leveraging cutting-edge technology to transform legacy systems into modern, efficient, and scalable solutions.Job Summary: We are seeking an experienced AI Innovations Specialist to contribute...


  • Santiago, Metropolitana, Chile JOBI A tiempo completo

    We are a leading technology company, JOBI, seeking a Senior Developer with extensive experience in Microsoft .NET Web Technologies.Job OverviewWe offer an excellent opportunity to work on web solutions for our multiple subsidiaries in the Ibero-LATAM region, including Argentina, Brazil, Chile, Colombia, Spain, Mexico, and the Dominican Republic.Compensation...