Senior Dynamics CE Functional Architect for LATAM

hace 2 semanas


Santiago, Metropolitana, Chile Hitachi Solutions A tiempo completo
Overview

Hitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals.

We have earned, and continue to maintain, a strategic relationship with Microsoft. Recognized for our achievements - teaming with our clients to deliver innovative digital solutions and services - is how we have achieved year after year recognition.

Salary

The estimated annual salary for this position is around $120,000-$180,000 depending on location and experience.

Job DescriptionKey Responsibilities
  • Drive Dynamics CRM implementations through all project phases including discovery, definition, build, test and deploy.
  • Serve as clients' main point of contact throughout all project phases, effectively manage associated issues and risks and ensure on-time and on-budget implementation delivery that meets clients' needs and requirements.
  • Identify the client's sales, marketing and customer service requirements through discovery meetings.
  • Design and lead the system architecture process, in partnership with the Development Team, to create, define specifications for and implement customizations for any custom code or data migration requirements.
  • Conduct end-user training and create and maintain knowledge transfer documentation.
  • Develop and continue to refine CRM implementation standards and tools.
  • Presentation tailored demonstrations of the technology solution.
  • Perform in a manner consistent with the Hitachi Pillars of Strength.
About You

You will be responsible for driving Dynamics CRM implementations from start to finish, ensuring seamless and on-budget delivery that meets client expectations.

You should have strong CRM industry and product knowledge, at least 6+ years of experience working as a Functional Consultant or Architect, and 4+ years of experience in system design.

Experience with implementing Microsoft Dynamics CRM - Sales, Marketing, Customer Service, Field Service etc... is also required.

RequirementsMust-Haves
  • Candidates must have a deep understanding of relational database concepts and strong business analysis skills, including requirements and business process elicitation & documentation.
  • Candidates must possess excellent presentation, communication, leadership and client development skills to effectively present information to C-level management, public groups and/or board of directors.
  • Candidates must demonstrate exceptional organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed.
Nice-to-Haves
  • Maintenance of certifications such as Microsoft CRM Application certification would be beneficial.
  • Exposure to business intelligence tools like Azure DevOps or similar tools could enhance your chances.
  • Availability of Spanish language skills can give you an edge due to the Chilean market focus.
Benefits

We offer a competitive compensation package, which includes the opportunity to work in a dynamic environment, collaboration opportunities across multiple countries, career advancement prospects, and professional growth options.

We strive to foster an inclusive and diverse workplace where individuals are valued for their unique perspectives and talents.

By joining us, you become part of a worldwide organization known for its commitment to excellence, innovation, and quality.



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