Energy Storage Systems Engineer

hace 4 días


Santiago, Metropolitana, Chile Pylontech A tiempo completo
About the Role

We are looking for a motivated and experienced Technical Service Engineer to join our team at Pylontech. The successful candidate will be responsible for providing technical support to customers, conducting on-site product installations, and developing training materials to educate customers and internal stakeholders.

The ideal candidate will have a strong background in electrical engineering, renewable energy, or a related field, as well as technical experience in the installation and maintenance of energy storage systems. Excellent communication skills, problem-solving skills, and the ability to work independently and as part of a team are essential.

Responsibilities:

  • Technical Support: Provide timely and effective technical support to customers via phone, email, and on-site visits
  • Product Installation and Commissioning: Conduct on-site product installations, including mounting and connecting equipment, configuring settings, and performing initial system testing
  • Training and Documentation: Develop training materials, user guides, and FAQs to educate customers and internal stakeholders on the installation, operation, and maintenance of Pylontech products
  • Issue Resolution and Escalation: Collaborate with cross-functional teams to escalate and resolve complex technical issues that require advanced troubleshooting or product modifications

Requirements:

  • Bachelor's degree in Electrical Engineering, Renewable Energy, or a related field
  • At least 1 year of experience in Technical service roles related to energy storage or renewable energy
  • Effective communication skills, problem-solving skills, and the ability to work independently and as part of a team
  • Fluent English and Spanish language skills

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