Global Logistics Specialist
hace 1 mes
Company Overview
At Expeditors International of Washington, Inc., we're not just in the shipping business - we're in the information business. As a company that's been around for decades, we've learned that it's all about providing exceptional customer service and innovative logistics solutions.
Salary
The estimated annual salary for this role is $65,000-$80,000, depending on experience and qualifications.
Job Description
This exciting opportunity is for a skilled Global Logistics Specialist to join our Transportation Department. In this role, you'll be responsible for ensuring timely and accurate movement of freight and information, while providing top-notch customer service.
Major Duties and Responsibilities
- Ensure smooth and timely freight process flow, utilizing Process Monitors and Workflows on a daily basis.
- Accurately and promptly enter data into our operating system, tracking and tracing shipments as required.
- Collaborate with customers to arrange their shipments, exceeding their expectations through excellent communication and problem-solving skills.
- Build strong relationships with suppliers, including airlines, trucking companies, and others, to ensure compliance with regulations and internal policies.
- Meet Key Performance Indicators (KPI) standards, as outlined in our company procedures.
- Provide timely responses to emails and requests, both internally and externally.
Required Skills and Qualifications
- Customer Service: 5 years' experience and/or training; or equivalent combination of education and experience.
- Understanding of transportation documentation and terms is a plus.
- Excellent interpersonal skills, including active listening, comprehension, and clear communication.
- Pro-active and strong organizational skills, with a desire to learn and grow with our company.
Benefits
- Health Plan: Medical, Prescription Drug, Dental, and Vision.
- Employee Stock Purchase Plan.
- Training and Personnel Development Program.
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