Senior Administrative Coordinator Southern Cone

hace 3 semanas

Santiago, Metropolitana, Chile Genesys A tiempo completo

About the Role:

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Genesys is seeking a highly organized and detail-oriented Sales Admin to support our Southern Latam (SOLA) Sales Team and leadership. This role combines executive support and office management, ensuring seamless day-to-day office operations and playing a vital part in supporting activities and actions that foster our culture and a productive work environment.

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Key Responsibilities:

  • Manage calendars, schedules, and travel arrangements for area leadership. Act as point of contact for the leadership when needed.
  • Support meeting agendas and presentations if necessary.

Office Management:

  • Serve as the first point of contact at the Genesys Chile office, welcoming visitors, routing them appropriately, and responding to basic IT requests.
  • Oversee daily office operations to ensure a high-quality workplace experience, addressing employee needs and maintaining efficiency.
  • Manage facilities, including food/beverage supplies, janitorial services, mail distribution, and general maintenance.
  • Coordinate with building management for facility-related matters.
  • Support onboarding for new hires, including IT setup and equipment inventory management.
  • Collaborate with the Finance, HR, IT, and Corp Facility teams.

Sales Team Assistance:

  • Provide comprehensive administrative support to the LATAM Sales Team, such as scheduling meetings and coordinating client interactions.
  • Manage travel bookings and resolve emergencies in collaboration with BCD Travel.
  • Organize sales-related events, initiatives, and team-building activities.

Problem-Solving & Cross-Functional Collaboration:

  • Act as a liaison to ensure seamless communication between executives, teams, and departments.
  • Address and resolve issues efficiently to maintain operational excellence.

Qualifications & Skills:

  • Experience: 6–8 years of relevant work experience, preferably supporting sales teams or executive leadership.
  • This is an on-site position.
  • Language Proficiency: High-level English communication skills (written and verbal).
  • Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Core Competencies:
    • Exceptional organizational and time management skills.
    • Strong problem-solving and decision-making abilities.
    • High degree of discretion and ability to handle confidential information.
    • Event planning and coordination expertise.
    • Adaptability and flexibility in dynamic environments.
    • Effective collaboration and teamwork skills.
    • Keen attention to detail, professionalism, and empathy.

We offer a competitive salary of $80,000 - $110,000 per annum, depending on experience, plus benefits and perks. Join us and create the future of customer experience together.

About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees.

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