Tax Compliance Specialist

hace 5 días


Santiago, Metropolitana, Chile Hirebridge A tiempo completo

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape.

We're seeking a skilled Customer Success Manager to join our team As a proactive advocate for customers within Sovos, you will align account activities with customer goals and drive product adoption to deliver measurable business value.

  1. You will build and maintain trusted advisor relationships with customer stakeholders and executive sponsors, fostering deep and strategic connections across organizations.
  2. Monitor customer health through regular check-ins and adoption/utilization trends, providing actionable recommendations and identifying risks to ensure retention and success.
  3. Conduct quarterly business reviews to help customers calculate and demonstrate business value while measuring outcomes like value realization, usage, and adoption.
What We Ask From You:
  1. 3+ years of experience in customer success, account management, or sales, ideally within a SaaS or related industry, including 1+ years with enterprise accounts.
  2. Familiarity with customer success tools like Salesforce or Gainsight, and experience supporting global customers across multiple products.
  3. Strong communication skills, including the ability to explain technical information to non-technical audiences and deliver clear, impactful presentations.
  4. Fluency in Spanish and a high level of English Proficiency is required.
  5. Proficiency in managing multiple customer projects, resolving issues, and aligning internal and external stakeholders.


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