Travel Experience Coordinator

hace 3 semanas


Santiago, Metropolitana, Chile JayWay Travel Inc. A tiempo completo

About JayWay Travel Inc.

We are a boutique travel company specializing in customized experiences for our clients in Europe. With over 15 years of experience, we have been featured in publications such as Travel+Leisure, the New York Times, USA Today, and National Geographic.

Job Title: Sales Support Representative

We are seeking a dynamic individual to be the backbone of our customer service efforts. As a Sales Support Representative, you will be responsible for:

  • Completing daily follow-up phone calls and emails with clients
  • Assisting the sales team with their daily workload and coverage during days off
  • Responding to inbound phone calls and providing timely responses to new leads
  • Following sales processes and maintaining an organized workflow

Requirements:

To be successful in this role, you will need:

  • Native English language skills, excellent in writing and speaking
  • Customer care/call center experience
  • Flexible availability for afternoons/evenings EST, weekends, and holidays, with high-speed internet for remote work
  • Strong organization, problem-solving, teamwork, and familiarity with European geography
  • Adaptability in handling client needs, detail-oriented, numerically skilled, and passionate about travel
  • Travel experience within Europe

Benefits:

We offer a range of perks, including:

  • Competitive pay
  • Fully-remote position
  • Health and Wellness benefits
  • Company-provided laptop
  • Exciting travel opportunities
  • Performance bonuses


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