Customer Success and Cybersecurity Leader

hace 6 días


Santiago, Metropolitana, Chile Mastercard A tiempo completo

About the Role

This is an exciting opportunity to join our team as a Regional Customer Success Manager for threat intelligence products. You will play a pivotal part in ensuring customers achieve their desired outcomes while maximizing the value of Mastercard's products and services.

The role involves managing threat intelligence solution utilization, overseeing regional revenue and risk management, coordinating product launches, localizing content, driving market awareness internally and externally, positioning add-on services and consulting for regional sales, and gathering customer feedback to inform global product updates.

Key Responsibilities:

  • Engage with stakeholders to study the viability of proposed solutions and understand cyber threats in financial and payment sectors.
  • Identify optimization opportunities for customers with the goals of driving customer value and enhanced strategic goals through our products.
  • Articulate key performance indicators related to cost, performance, and optimization and the insights associated with them.

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