Senior Manager, Quality Assurance
hace 6 meses
Company Description
Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or hard of hearding, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. If you identify with any of the following communities do not hesitate to register.
Company Name: checkr
**Job Description**:
**What you will do**:
- Supervise a team of approximately 30 people and managers in Chile and the United States.
- Grow, develop, and engage 6-8 direct reports (Associate Managers and Managers) within our growing Quality Control team.
- Work with the Quality Operations Management team in Chile and the United States to support the team through feedback and coaching, performance management, conducting annual performance reviews, and managing daily administrative tasks of the team.
- Oversee and manage the Quality Assurance team's strategy by developing, organizing, and managing your team's productivity goals, OKRs, objectives, KPIs, and product improvements that will drive success towards our annual company goals.
- Ensure maximum accuracy of records and compliance with all US laws and regulations through team auditing practices.
- Utilize data to synthesize recommendations and share them with the US and Chile Quality Operations Management team and other key stakeholders to drive a culture of collaboration within a co-geographic team and high employee satisfaction rate.
- Build a strong relationship with other Compliance Ops stakeholders such as Disputes Senior Management, Shared Services Senior Management, and Compliance Ops Director (whom you will report to).
**Requirements**:
- 5+ years of professional experience, with a focus/experience in operations, support, risk, fraud, auditing, compliance, or trust and safety is preferred.
- Ideally, 2+ years of experience leading and coaching a team with a track record of building relationships and understanding the daily work nature of the team.
- This person needs a high level of analytical and data-driven thinking. They use data and research to make strategic and informed decisions.
- When it comes to problem-solving, this person must think innovatively, using divergent and critical thinking skills to find multiple solutions to problems that already have accepted solutions, for example, improving a process or operation to make it more efficient or adaptable.
- Effective and timely communicator. Strong verbal and written communication skills are essential, as well as the ability to provide information, training, and guidance to individual contributors. Additionally, they must have confidence and be comfortable in leadership meetings and have the ability to communicate effectively and transparently with staff.
- Strong project management and organizational skills, as well as experience in leading large projects involving multiple direct subordinates and peers within the organization.
- Proficient in both English and Spanish at a professional level.
- Relationship management skills - build and foster effective working relationships with your team and other key stakeholders across Checkr.
**What we offer**:
- Work with the best.
- Be part of an international company based in the United States.
- Competitive compensation and opportunities for professional and personal growth.
- 100% coverage for medical, dental, and vision insurance for employees and dependents.
- Extra 5 days of additional vacation and flexibility to take time off.
- Learning and development reimbursement.
- Work from home reimbursement.
Equal employment opportunity at Checkr
Checkr is committed to hiring talented and qualified individuals with diverse backgrounds for all our technical, non-technical, and leadership positions. Checkr believes that collecting and celebrating unique backgrounds, qualities, and cultures enriches the workplace.
Checkr also welcomes the opportunity to consider qualified applicants with arrest or conviction records. Checkr's commitment to diversity extends to hiring talented individuals regardless of criminal histories, in accordance with local, state, and/or federal laws, including the San Francisco Fair Chance Ordinance.
-
Senior Software Quality Assurance Manager
hace 4 días
Santiago, Metropolitana, Chile METEOR A tiempo completoAs a Senior Software Quality Assurance Manager at Meteor, you will play a pivotal role in shaping the quality assurance function from the ground up. This strategic leadership position is essential to ensuring that our company's high standards of quality are consistently met across all software products.About MeteorMeteor specializes in developing innovative...
-
Quality Assurance Manager
hace 3 semanas
Santiago, Metropolitana, Chile S3 Chile A tiempo completoQuality Lead Position at S3 ChileS3 Chile, a leading company in the call center sector, is seeking an exceptional Quality Lead to join our team.This role is ideal for individuals who are detail-oriented and passionate about ensuring exceptional customer experiences.The successful candidate will be responsible for overseeing and managing the quality control...
-
Senior Manager, Quality Assurance
hace 5 meses
Santiago de Chile Jobs for Humanity A tiempo completoCompany Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or hard of hearding, Black, Hispanic, Asian, Military Veterans, the Elderly, the...
-
Santiago, Metropolitana, Chile Nisum A tiempo completoNisum is a global leader in digital commerce, offering services spanning strategy and transformation, insights and analytics, blockchain, business agility, and custom software development. Our customer-centric approach has enabled us to grow to over 1,800 professionals across the United States, Chile, Colombia, India, Pakistan, and Canada.We are seeking an...
-
Quality Assurance Engineer
hace 5 meses
Santiago de Chile Accedo A tiempo completo**Santiago**: QAE Intermediate Full-time QAE **About the position**: Quality Assurance Engineer Santiago Intermediate Full-time The multi-screen streaming video and the interactive TV space is growing rapidly. Accedo delivers rich media apps on multiple platforms ranging from Smart TVs, gaming consoles, Set Top Boxes, Roku, Apple TV, Android TV,...
-
Senior Quality Assurance Specialist
hace 2 semanas
Santiago, Metropolitana, Chile OfferUp A tiempo completoAt OfferUp, we're changing the way people buy and sell locally. We're looking for a talented Senior Quality Assurance Specialist to join our team.About the RoleThe QA department drives the overall quality of all OfferUp products and services. As a Senior Quality Assurance Specialist, you will work with an existing QA team, deeply embedded with our Product...
-
Design Quality Assurance Manager
hace 3 meses
Santiago de Chile Growmodo GmbH A tiempo completoAt Growmodo, we empower fast-growing companies by connecting them with top global talent while supporting the careers of creative and tech professionals. Our commitment to excellence drives us daily, as we focus on strong relationships and delivering a “wow” experience to our clients. We’re looking for a **Design Quality Assurance Manager** to join our...
-
Senior Quality Assurance Engineer
hace 2 semanas
Santiago, Metropolitana, Chile Tbwa ChiatDay Inc A tiempo completoJob DescriptionWe are seeking a skilled Senior Quality Assurance Engineer to join our team at Launchpad. As a key member of our quality assurance team, you will be responsible for ensuring the highest quality software products that meet business requirements.Key Responsibilities:Develop and implement comprehensive test strategies, plans, and scripts for...
-
Quality Assurance Lead
hace 3 semanas
Santiago de Chile METEOR A tiempo completo**ROLE SUMMARY**: **ABOUT THE COMPANY** Neon Screens LLC specializes in developing innovative, interactive digital display solutions, turning traditional screens into dynamic, responsive interfaces for modern businesses. Committed to seamless user experiences and cutting-edge technology, Neon Screens fosters an environment centered on creativity,...
-
Quality Assurance Manager
hace 1 mes
Santiago, Metropolitana, Chile S3 Chile A tiempo completoAbout the PositionS3 Chile, a leading company in the call center sector, is seeking a Quality Lead to join our team. As a key member of our quality management team, you will be responsible for ensuring the highest standards of quality in our customer interactions.Key ResponsibilitiesDevelop and implement quality assurance policies and procedures to ensure...
-
Elevator Quality Assurance Manager
hace 2 semanas
Santiago, Metropolitana, Chile Otis Elevator Co. A tiempo completoCompany Overview:Otis is a global leader in the elevator and escalator manufacturing industry, with a presence in over 200 countries and territories.We are committed to providing safe, efficient, and reliable transportation solutions for passengers and customers alike. Our innovative products and services have earned us a reputation as a trusted industry...
-
Quality Assurance Manager
hace 1 mes
Santiago, Metropolitana, Chile Thermo Fisher Scientific A tiempo completoAs a Quality Supervisor at Thermo Fisher Scientific, you will lead the Quality Assurance team for the Andean Region countries, ensuring the highest standards of quality and compliance.Key Responsibilities:Collaborate with General Managers, Operations, Client Services, Finance, and Business Development teams to drive quality initiatives.Develop and maintain...
-
Quality Assurance Tester
hace 6 meses
Santiago de Chile Soft Dev Team A tiempo completoWe are seeking a talented QA Tester to join our team! If you are passionate about software quality, have experience in both automated and manual testing, and possess excellent English language skills, then this position is perfect for you! **Requirements**: - Minimum of 3 years of proven experience in quality assurance, both in automated and manual...
-
Development Quality Assurance Manager
hace 2 semanas
Santiago, Chile Growmodo GmbH A tiempo completoAt Growmodo, we help fast-growing companies by connecting them with global talent while supporting the careers of creative and tech professionals. We're driven by growth, strong relationships, and a passion for delivering a “wow” experience daily. We're looking for a Development Quality Assurance Manager who shares our passion. The Role ...
-
Senior Manager Commercial Quality
hace 5 meses
Santiago de Chile Johnson & Johnson A tiempo completoDiversity, Equity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion, or any other trait, YOU are welcome in all open positions at the largest...
-
Design Quality Assurance Manager
hace 2 semanas
Santiago, Chile Growmodo GmbH A tiempo completoAt Growmodo, we empower fast-growing companies by connecting them with top global talent while supporting the careers of creative and tech professionals. Our commitment to excellence drives us daily, as we focus on strong relationships and delivering a “wow” experience to our clients. We’re looking for a Design Quality Assurance Manager to join our...
-
Quality Assurance Lead
hace 3 semanas
Santiago, Metropolitana, Chile METEOR A tiempo completoROLE SUMMARYAt Meteor, we seek a highly skilled Quality Assurance Lead to join our team and play a pivotal role in shaping the quality assurance function from the ground up. This hands-on leadership position requires a strong background in both manual and automated testing methods, as well as the ability to design and implement comprehensive quality...
-
Quality Assurance Specialist
hace 2 semanas
Santiago, Metropolitana, Chile ALJAY Biosciences Inc. A tiempo completoAt ALJAY Biosciences Inc., we are seeking a highly skilled Quality Assurance Specialist to join our team.The ideal candidate will possess a strong understanding of quality control processes and be able to ensure the consistency of our finished products from production to release to customers.We offer a competitive salary range of Php14,000.00 - Php20,000.00...
-
Senior Quality Operations Manager
hace 3 semanas
Santiago, Metropolitana, Chile Stryker Chile LTDA A tiempo completoRole OverviewThe Senior Quality Operations Manager will be responsible for implementing, monitoring, and overseeing quality processes related to operations in Chile, focusing on logistics, warehousing, kitting, and transportation, ensuring alignment with ISO 13485 standards and regulatory compliance.Key ResponsibilitiesImplement and monitor quality processes...
-
Intermediate Quality Assurance Engineer
hace 6 meses
Santiago de Chile Apply Digital A tiempo completo**Who we are**:We’re a global digital transformation partner for change agents. We offer connected thinking to deliver connected results that realize a business’ vision. **What we do**:We empower enterprises to shift to evolving business opportunities, gain powerful insights and deliver experiences that drive growth. **Who we help**:Our 600+ digital...
