Operational Fraud Analyst

hace 2 semanas


Santiago de Chile SmallWorld FS A tiempo completo

Here at** SmallWorld Financial Services**, we know how important it is to be able to support friends and family from abroad. Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller the world becomes.

Our employees are as diverse as our customer base and we value the sharing of skillsets and cultures that come with a truly international company present in several countries. SmallWorld is one of the largest money transfer companies in the world. We have a network of over 253,000 pick-up locations and a global team of over 1000 people who are responsible for over 15 million worldwide transactions each year.

Are you passionate about working for a global company that celebrates differences? Do you want to empower people and families to support each other regardless of distance?

Then join us Let's make this big world into SmallWorld.

Purpose of role:
The** Fraud Analyst** monitors and analyzes financial transactions to identify potentially fraudulent activity. The main purpose of a fraud analyst is to protect the company from financial losses due to fraudulent activities. They use various tools and techniques to detect fraud, such as data analysis, pattern recognition, and investigation. Their job involves identifying and investigating suspicious activities, reviewing reports, conducting interviews, and collaborating with other departments to develop strategies to prevent fraud. Ultimately, their role is to minimize the risk of fraud and ensure that the company's financial transactions are conducted accurately.
This role only deals with operational fraud, collection, or bounced check cases. Operational fraud is defined as fraud by identity theft or hacking of the agent's system. Collection fraud is defined as fraud by fake bank deposits.

Role details:

- To set procedures in collaboration with other departments about the measures to put in place to prevent, detect and minimize.
- To develop reports or/and alerts to prevent fraud.
- To follow up with possible fraudsters.
- To ensure that the PDQ´s settlement is correct.

Person Specification:

- Bachelor's degree in finance, accounting, economics, or a related field.
- Knowledge of financial regulations and experience working in the financial industry.
- Strong analytical and communication skills are also essential for success in this role.
- Strong analytical and problem-solving skills, with the ability to analyze data and identify trends.
- English B2



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