Payments Operations Associate

hace 4 semanas


Santiago de Chile JPMorgan Chase Bank, N.A. A tiempo completo

As a Payments Operations Analyst, you'll be responsible of the end to end processing of transactions, as well as be part of implementation of new products and innovation.

**Responsibilities**:

- Ensuring BAU Execution to be best in class. Publishing of periodic metrics and tracking reasons for deviation from agreed levels
- End to End process responsibility and to be in control of End of day reports, cut-offs and critical reports
- Responding to routine queries/complaints and ensuring completeness
- Identify opportunities for process efficiency & implement in a controlled manner
- Exhibit effective communication with key stakeholders
- Exercise good judgment and degree of confidentiality
- Work in partnership with Local/Global Operations Risk Manager for QA Tests, MIS, Audit etc
- Develop an environment of continuous focus on quantifiable productivity and quality

**Preferred Qualifications**:

- Graduate in finance / accounting preferred - with experience in financial services industry
- Experience and a strong working knowledge of various aspects of International Payment Processing Operations are mandatory. (Prior experience and working knowledge of payments/fraud/compliance /sanctions screening is a plus)
- Working/Expert Knowledge of SWIFTs & international payment conventions & practices is a must

**Required**:

- Excellent written & oral communication skills and strong analytical skills
- A proactive approach to problem solving, taking ownership of issues, and having the determination to follow through
- Ability to use creative problem-solving techniques to solve business issues
- Knowledge of MS Excel, PowerPoint, and Word
- Willingness to work in a hybrid work environment, 3 days in office, 2 days from home

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.


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