Service Delivery Manager
hace 5 meses
**Descripción empresa**:
SOMOS UNA EMPRESA CHILENA, CON MÁS DE 20 AÑOS EN EL MERCADO, ENTREGANDO SOLUCIONES Y SERVICIOS TECNOLÓGICOS EN EL ÁMBITO DE LAS TECNOLOGÍAS DE LA INFORMACIÓN Y COMUNICACIONES (TIC), CONVIRTIÉNDONOS EN UN PARTNER TECNOLÓGICO ESTRATÉGICO PARA LAS EMPRESAS EN SU PROCESO DE TRANSFORMACIÓN DIGITAL, CON UNA PROPUESTA INTEGRADA, DE VALOR, CON UNA CLARA FILOSOFÍA Y METODOLOGÍA ORIENTADA A LA OBTENCIÓN DE RESULTADOS CONCRETOS PARA EL NEGOCIO DE NUESTROS CLIENTES.
A lo largo de nuestra existencia, hemos realizado la implementación y soporte a más de 2.000 proyectos de Comunicaciones y Tecnologías de la Información, en diversas Industrias, cubriendo todo el país. Todos ellos, gestionados con los más altos estándares metodológicos y de mejores prácticas, lo cual nos ha permitido posicionarnos en el mercado con un alto nível de experiência, eficiencia, calidad y flexibilidad.
**Misión del cargo**:
Interlocutor con el cliente para la gestión, operación, control y seguimiento del servicio
**Funciones del cargo**:
Gestionar, supervisar, moldear y mantener contrato de servicios.
Construir y gestionar mejora continua del servicio.
Comunicador estratégico de la organización de cara al cliente.
Confección y reporte de diversos indicadores del servicio que permitan evaluar el avance, cumplimiento de objetivos y decisiones de mejora a tiempo.
Negociación de contratos con clientes.
**Requisitos**:
Experiência en empresas TI, TIC y/o TELCOS (excluyente)
Ingeniero comercial, administración, civil, industrial, informático o carrera afín
Experiência en negociación y servicio a clientes (excluyente)
**Condiciones oferta**:
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