Field Service Engineer

hace 2 meses


Santiago de Chile Grifols Chile SA A tiempo completo

¿Quieres unirte a un equipo internacional que trabaja para mejorar el futuro del sector de la salud? ¿Quieres mejorar la vida de millones de personas? Grifols es una compañía global del sector de la salud que, desde su fundación en Barcelona en 1909, trabaja para mejorar la salud y el bienestar de las personas en todo del mundo. Nuestras cuatro divisiones -Biopharma, Diagnostic, Plasma Procurement y Bio Supplies - desarrollan, producen y comercializan medicamentos, soluciones y servicios innovadores en más de 100 países y regiones.

**Creemos que la diversidad agrega valor a nuestro negocio, nuestros equipos y nuestra cultura. Estamos comprometidos con la igualdad de oportunidades de empleo que fomentan un entorno inclusivo.**

**Tus responsabilidades serán**:

- Ofrecerás un servicio de atención de máxima calidad a los clientes de Grifols, tanto en sus instalaciones como telefónicamente, garantizando una actuación técnica óptima que se ajuste a los servicios técnicos contratados por el cliente
- Seguirás los procedimientos y protocolos de tu área
- Participarás en evaluaciones del cliente, actualizaciones de hardware y/o software, instalaciones de productos, mantenimiento preventivo, y brindarás servicio permanente y apoyo a todos los equipos en las instalaciones del cliente y vía telefónica
- Registrarás documentación de tus actividades en el sistema CRM
- Identificarás las necesidades del Cliente
- Te comunicarás abiertamente con otros grupos dentro de Grifols para asegurar una rápida resolución de las cuestiones planteadas por los clientes.

**Quién eres**:
Para realizar este trabajo con éxito, una persona debe ser capaz de realizar satisfactoriamente cada tarea esencial. Los requisitos enumerados a continuación son representativos del conocimiento, las habilidades, la educación y/o la capacidad requerida. Se pueden hacer ajustes razonables para permitir que las personas con discapacidad realicen las funciones esenciales.
- Poseerías un Grado de Ingeniería o serías Técnico, o contarías con certificación electrónica o formación equivalente
- Mostrarías una gran capacidad para trabajar de manera autónoma y al mismo tiempo colaborar en equipo
- Demostrarías, flexibilidad y adaptabilidad
- Te preocuparías por la satisfacción del cliente
- Tendrías un amplio dominio de Microsoft Office
- Serías Usuario Avanzado en Administración y Operaciones de Sistemas
- Contarías con un nível profesional de inglés
- Tendrías la capacidad para viajar, incluso fuera de tu área geográfica.

**Lo que ofrecemos**:
Formar parte de Grifols significa la oportunidad de trabajar en un entorno de proyección internacional dónde se promueve la igualdad de oportunidades.

Significa la oportunidad de desarrollarte profesionalmente, de disponer de formación continua y de integrarte en un equipo de profesionales en el que la aportación individual de cada uno cuenta. Nuestro compromiso es mantener un entorno que favorezca el desarrollo profesional de nuestros empleados en un buen ambiente de trabajo.

El capital humano de Grifols es clave tanto en el desarrollo de las actividades como en el proceso de expansión de la compañía.
- Horario flexible de lunes a viernes, con la posibilidad de trabajar los sábados, domingos y festivos según el sistema de disponibilidad.
- Paquete de beneficios: GST, Incentive Plan, Seguro de vida e invalidez, Colación, Auto empresa, Laptop, móvil, etc.
- Contrato de trabajo: indefinido
- “Las labores para el cargo de FSE importan exclusión de limitación de jornada_
- de conformidad al inc. 2º del Art. 22 del Código de Trabajo, siendo laborares_
- que se desarrollarán de manera flexible, pueden incluir trabajos fuera de los_
- horarios de oficina, sábados, Domingos y Festivos en horarios de atención_
- continua que dispongan los Clientes cuando se trate de requerimientos por_

LI-HJ1
LI-Hybrid

**Ubicación**:LATAM : Chile : Santiago de Chile**

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