Bilingual Retention Agent
hace 4 semanas
**WE ARE HIRING REMOTE BILINGUAL EXPERIENCED RETENTION AGENTS**
**REQUIREMENTS**:
- 85% English proficiency
- Steady wired internet connection
- USB Wired headset
- Windows 8+ or MAC
- Retention experience is a plus
**RETENTION AGENT'S BACKGROUND AND EXPERIENCE**:
- 90% English proficiency (EF set - C2 or higher)
- Fundamental computer skills and PC that meet the minimum technical requirement
- Exceptional customer service skills
- A hard-wire, noise-canceling headset
- Be able to provide a valid and non-expired certificate of good conduct/Police Certificate (International Applicants)
- Ability to service with mínimal supervision and consistently keep your scheduled client commitments
- 1+ years of retention experience (Desirable).
- Ability to remain calm and professional in stressful situations.
- Advanced communication and interpersonal skills.
- Empathy and patience.
- Strong conflict resolution skills.
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Bilingual Renewals Manager
hace 2 semanas
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hace 1 mes
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Santiago, Metropolitana, Chile Admirals Group A tiempo completoWho we are?Admirals is a global growing FinTech company from Estonia. We started as a Neobroker, and today evolved into Admirals Financial Ecosystem, meeting people's life-long needs and making personal financial management easy to use, affordable, and secure. We are constantly expanding and diversifying our product offerings using market segmentation and...
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