Senior Salesforce Business Analyst
hace 5 días
**Job Category**:Customer Success Group
**Job Details**:**About Salesforce Professional Services**
Are you ready to be part of a dynamic team and take your career to a new level? At Salesforce Professional Services, we thrive in a fast-paced environment to achieve excellence in our performance and success for our customers. By combining industry experience, product expertise, and resourcefulness, we deliver outstanding value and impact. The Fortune 500 trust us to transform their businesses, grow revenue and profits, amplify driven advantages, and strengthen customer relationships. Our groundbreaking solutions in the public sector streamline operations and improve efficiency.
As a Senior Business Analyst, you will be part of a team passionate about delivering enterprise cloud technology solutions. You will wear many hats and be responsible for critical activities including requirements capturing, configuration, testing, training, and post-deployment support. Our Business Analysts work alongside Solution Architects and Technical Architects to design, develop, and deploy large-scale enterprise solutions all while learning and growing your abilities.
We are currently hiring **Senior Salesforce Business Analysts **to join the team
**Roles and Responsibilities**:
As a Salesforce Business Analyst, you will be part of a team responsible for delivering enterprise cloud technology solutions to Fortune 500 Companies and Government Agencies. Our Salesforce Business Analysts wear many hats on their projects and are responsible for everything from requirements capturing, Salesforce configuration, testing, training and post deployment support. As a Salesforce Business Analyst, you will work alongside Solution Architects and Technical Architects to design, develop, and deploy large-scale enterprise solutions all while learning and growing your abilities.
**Key roles and responsibilities include**:
- Work with clients and end-users to gather, understand, and define business requirements
- Document future state business processes
- Write user stories for future state business processes and get client sign-off
- Own the solutioning and configuration of user stories
- Drive solution demos and get client acceptance
- Support System Integration Testing and User Acceptance Testing
- Document and complete deployment steps for Go Live
- Provide post Go Live support
**Qualifications**
- 3+ years of relevant work experience
- Experience using Salesforce or similar CRM Products to develop client or business solutions
- Hands on experience configuring Salesforce or similar CRM Product, including workflows, validation rules, and security controls
- Validated ability to leverage analytical and problem-solving skills in a fast-paced environment
- Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies
- Strong presentation, communication, and social skills along with an executive presence
- Ability to balance and prioritize numerous tasks within a collaborative team environment
- Demonstrates flexibility, resilience, and willingness to do what it takes to get the job done
- Drive and desire to learn and grow both technical and functional abilities
- Bachelor's Degree or equivalent
- Travel varies with consultant preference and client requirements
**Preferred Experience and Skills**:
- Experience on Salesforce or similar cloud-based implementation through the full Software Development Lifecycle
- Hands-on experience configuring Salesforce
- Previous Business Analyst experience
- Experience with Jira and Lucidchart
- Experience with Agile methodology
- One or more Salesforce Certifications (Admin, Sales / Service / Experience Cloud, or Platform App Builder)
- Government clearance or ability to acquire government clearance
**Accommodations
**Posting Statement**:At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
As a federal contractor, Salesforce is required to verify that all US-based employees are fully vaccinated against COVID-19. If you receive an offer and are unable to get vaccinated for religious or medical reasons, you may request a reasonable accommodation.
-
Salesforce Business Analyst
hace 5 días
La Florida, Chile Salesforce A tiempo completo**Job Category**:Customer Success Group **Job Details**:**About Salesforce Professional Services** Are you ready to be part of a dynamic team and grow your career? At Salesforce Professional Services, we thrive in a fast-paced environment to achieve excellence in our performance and success for our customers. By combining industry experience, product...
-
Senior Analyst, Global Trade
hace 7 días
La Florida, Chile Salesforce A tiempo completo**Job Category**:Legal **Job Details**:We’re looking for a talented Senior Analyst to join the Global Trade team in Salesforce’s Office of Global Ethics & Integrity. If you have amazing project management, organizational and analytical skills, have a keen interest in global trade, love international business and compliance, and want to work for one of...
-
Salesforce Developer/sr. Salesforce Developer
hace 3 días
La Florida, Chile Salesforce A tiempo completo**Job Category**:Customer Success Group **Job Details**:**Job Details**:We deliver excellence in our performance and client outcomes. We combine industry experience, product expertise, and resourcefulness to deliver outstanding value and impact. The Fortune 500 trust us to transform their businesses and customer experiences, grow revenue and profits,...
-
Sr. Contracts Analyst
hace 2 semanas
La Florida, Chile Salesforce A tiempo completo**Job Category**:Legal **Job Details**:**Slack is looking for an exceptionally dedicated and pleasant contract professional to join our Legal team as a Senior Contracts Analyst or Contracts Manager. This position will be responsible for various commercial agreements related to the sale of Slack services, improvements to our legal operations, and making work...
-
Salesforce Software Engineer
hace 2 semanas
La Florida, Chile Salesforce A tiempo completo**Job Category**:Products and Technology **Job Details**:**MTS - Software Engineer, A&C Technology**:Location: Remote (EST) **Job Details**:We’re looking for a Software Engineer to join the Alliances & Channels Technology team who are redefining how we help Salesforce partners grow their business. Primary customers are partners of Salesforce across the...
-
Business Value Services Senior Manager
hace 2 semanas
La Florida, Chile Salesforce A tiempo completo**Job Category**:Business Value Services Group **Job Details**:**Introduction** This is a unique opportunity to join a team, representing a blend of frontline commercial execution and long-term strategic thinking. Salesforce Business Value Services (BVS) is closely aligned with the North America Sales organization, directly supporting sales pursuits within...
-
Salesforce Aws Specialist, Account Executive
hace 2 semanas
La Florida, Chile Salesforce A tiempo completo**Job Category **:Sales **Job Details**: **Job Description**: Since 2016, Salesforce and AWS have been building a world-class strategic partnership. Together, our companies have already launched numerous products that combine services from both providers across phone, digital channels, and Customer Relationship Management (CRM) data, including Service Cloud...
-
Mulesoft Senior Account Executive, Dod
hace 2 semanas
La Florida, Chile Salesforce A tiempo completo**Job Category **:Sales **Job Details**: **About MuleSoft, a Salesforce Company** **About Salesforce** **Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business...
-
Compensation Programs, Sr Analyst
hace 5 días
La Florida, Chile Salesforce A tiempo completo**Job Category **:Employee Success Group **Job Details**: **Compensation Programs, Sr Analyst**: **Location: Remote US** **About Salesforce**:Salesforce is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we’re delivering the next generation of social, mobile and cloud technologies...
-
Human Resource Business Partner, Director
hace 5 días
La Florida, Chile Salesforce A tiempo completo**Job Category**:Employee Success Group **Job Details**:**Human Resource Business Partner, Director (Multiple HRBP Openings Remote in AMER)** **IC and People Manager Openings** **-Director, HRBP supporting the AMER Sales team is open (People Manager)** **-Sr Manager, HRBP supporting the AMER Sales team is open (Individual Contributer)** Human Resource...
-
Technical Architect, Salesforce Industries
hace 4 días
La Florida, Chile Salesforce A tiempo completo**Job Category **:Customer Success Group **Job Details**: **Here are some salient responsibilities the role entails -**: - Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business stakeholders that shape the architectural vision, and establish a program direction. - Guide our customers, partners, and...
-
Business Strategy Director
hace 3 semanas
La Florida, Chile Salesforce A tiempo completo**Job Category **:Customer Success Group **Job Details**: **About Salesforce**: Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated...
-
Salesforce Implementation Account Manager
hace 6 días
La Florida, Chile Salesforce A tiempo completo**Job Category**:Customer Success Group **Job Details**:**_Remote Opportunity - open to all levels (Technical Account Manager, Sr. Technical Account Manager and Principal) - ** The Technical Account Management team within Signature Success is looking for a driven and customer-focused Technical Account Manager (TAM) to serve as a main contact point for...
-
Director, Business Strategy
hace 5 días
La Florida, Chile Salesforce A tiempo completo**Job Category **:Customer Success Group **Job Details**: In this role, you will lead passionate, impactful, collaborative teams focused on delivering complex, transformative strategy engagements. Collaborating directly with CxO-level customers, you will craft innovative, industry-specific and experience-led strategies which clearly define the vision, an...
-
La Florida, Chile Salesforce A tiempo completo**Job Category**:Sales **Job Details**:_Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can...
-
Senior Technical Program Manager
hace 2 semanas
La Florida, Chile Salesforce A tiempo completo**Job Category**:Products and Technology **Job Details**:Tableau’s Core Services organization needs a talented Senior Technical Program Manager (individual contributor) who shares our passion to deliver scalable services and great features that securely and seamlessly integrate into any environment - so end users can see and understand their data, of...
-
Senior Solution Engineer
hace 6 días
La Florida, Chile Salesforce A tiempo completo**Job Category**:Sales **Job Details**:**Job Details We partner with our sales team to drive new business and help companies reach their growth goals. While selling value is our main focus, we intend to engage in discussions around process improvement and best practices to help our customers succeed. Our team thrives on collaboration from our diverse...
-
Senior Technical Consultant
hace 7 días
La Florida, Chile Salesforce A tiempo completo**Job Category **:Mulesoft - Customer Success Group **Job Details**: MuleSoft’s Professional Services team works across every technology and system to deliver solutions to customers in every industry. As a Senior Technical Consultant on our Services team, you will work hands on with our customers and partners to solve critically important business...
-
Account Executive, Small and Growth Business
hace 2 semanas
La Florida, Chile Salesforce A tiempo completo**Job Category **:Sales **Job Details**: **Account Executive - Small and Growth Business** **About Salesforce** - Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by...
-
La Florida, Chile Salesforce A tiempo completo**Job Category **:Sales **Job Details**: **Growth Business**: **About Salesforce** - Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole...