Salesforce Service Cloud Administrator P4677
hace 1 mes
**Location**:Santiago, Chile
**Team**:Enterprise Application Services
**Work Type**:Full Time
- Nisum is a leading global digital commerce firm headquartered in California, with services spanning digital strategy and transformation, insights and analytics, blockchain, business agility, and custom software development. Founded in 2000 with the customer-centric motto “
- _Building Success Together®_,” Nisum has grown to over 1,800 professionals across the United States, Chile,Colombia, India, Pakistan and Canada. A preferred advisor to leading Fortune 500 brands, Nisum enables clients to achieve direct business growth by building the advanced technology they need to reach end customers in today’s world, with immersive and seamless experiences across digital and physical channels.
SF Cloud, SF Service Cloud Administrator
**Responsibilities**:
- Maintain and continuously improves Service and Experience cloud with Salesforce and any other related support.
- Prepares documentation for system enhancements and customization, provides training and leadership to super-users, and manages user security.
- Implement process improvements and automations to optimize operational and support processes.
- Interface on a day-to-day basis with other product managers, developers and other administrators to support business operations
- **Requirements**:
- Excellent oral and written communication and presentation skills
- 3+ years of Salesforce Administration in a high-growth technology company
- Strong analytical skills and attention to detail required
- Preferred 1-2 years experience as Service Cloud and/or Experience Cloud administrator
- Preferred 1+ year experience with Agile Methodology
- Preferred 1-2 years working deployment tools (Flosum a plus)
- Ability to work cross-functionally, with multiple teams and stakeholders
- Self-starter, reliable team player with ability to deliver projects on-time
- Ability to thrive in high-intensity, rapidly changing environment, and to successfully manage multiple projects simultaneously with a sense of urgency
- Serve as Salesforce guru to internal departments with Salesforce-related tasks
- Visualforce, SQL, Apex Code experience preferred
- Nisum is an Equal Opportunity Employer and we are proud of our ongoing efforts to foster diversity and inclusion in the workplace.
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