Workfront System Administration Consultant
hace 6 días
Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours
The Opportunity
We are looking for a Workfront System Administrator Consultant to join our Post Deployment Consulting Team. This is a client-facing role, focused on partnering with our customers to provide System Administrator services on their behalf. Experience as a Workfront System Administrator or Workfront Consultant is required.
This role is key in providing business and technical consulting to guide and mentor our customer’s System Administrators. You will help the customer to realize value in their Workfront system as they optimize and expand their use of Workfront. A phenomenal customer experience, through a steadfast commitment to customer success, is our most important goal.
What you'll Do
- Partner with our customer’s system administrators, and support them in all Workfront administrative activities
- Provide customers with advice and best practices on designing and implementing complex business workflows, and the metrics to track them
- Advise on and configure all areas of work management within Workfront, including work intake, project management, resource management, approvals, proofing, and reporting
- Consult with customers in the areas of change management, user adoption, system governance, and system maintenance and cleanup
- Roadmap with customers to identify their path to growth and maturity in their Workfront system
- Educate and mentor customers on product functionality
- Contribute to the professional services knowledge base to continually improve our consulting processes
What you’ll need to succeed
- Working knowledge of Workfront solutions as a customer, partner, or employee
- University degree in Computer Science, Information Systems, Business Management OR relevant experience utilizing the Workfront platform.
- 2+ years professional experience in at least one of the following roles: Functional System Administrator / Configuration Manager / Solution Architect / Project Manager / Consultant
- A strong understanding of project management methodologies: PMI (waterfall), Agile (Scrum/Kanban)
- Ability to understand, articulate and address business issues, business drivers and needs
- Able to help customers see the larger vision of how they can benefit from Workfront, identify needs and create solutions to help them reach that vision
- Experience building creative Workfront solutions for unique business needs
- Able to drive customer projects, manage timelines and personal workload
- Solid understanding of consulting processes
- Ability to be viewed by customers as a trusted adviser
- Excellent communication, interpersonal, problem solving, remote presentation, and relationship skills.
Special consideration for
- Understanding of code-based reporting and experience with API
- Experience with advanced reporting in Workfront (text mode)
- Experience with Workfront Fusion
Pursuant to the Colorado Fair Pay Act, below is a summary of compensation elements for this role at the company if based in Colorado.
Colorado Starting Salary: $116,800 - $151,700
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
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