Customer Service Specialist
hace 2 semanas
**Customer Service Specialist - Maipú, Chile**
**Sé parte de algo más grande**
Bekaert es un líder mundial en el mercado y en tecnología de transformación de alambre de acero y tecnologías de revestimiento. Bekaert busca ser el proveedor preferido de productos y soluciones de alambre de acero al brindar continuamente un valor superior a nuestros clientes en todo el mundo. Somos una empresa global con más de 27000 empleados en todo el mundo, sede en Bélgica y 6 billones de euros en ingresos combinados.
**Acerca de la posición**
Coordinar, controlar y ejecutar el proceso de venta y post venta de la cartera de clientes asignada, a fin de asegurar el cumplimiento del presupuesto de ventas definido por la compañía y la fidelización del cliente
Tu impacto como **“Customer Service Specialist”**:
- Contrato plazo fijo 6 a 9 meses, con posibilidades de contratación indefinida, de acuerdo con disponibilidad de vacante y desempeño.
- Emitir y hacer seguimiento de cotizaciones nacionales, internacionales e intercompany, solicitadas por clientes y/o vendedor terreno
- Hacer seguimiento, coordinar y controlar la fabricación y retiro de productos ingresados en PV
- Ingresar, hacer seguimiento y dar respuesta al cliente sobre los reclamos recepcionados, mediante el ingreso de la solicitud en SAP, reuniones con el área de C&T y entrega de informe al cliente
- Solicitar recepci
- n conforme por parte del cliente (HES, MIGO), entregando esta documentación para la facturación
- Apoyar en la cobranza de facturas pendientes de pago, manteniendo la comunicación constante con el cliente
- Asistir la gestión comercial de los Market Manager o Vendedores de terreno, realizando la gestión documentaria y atención directa al cliente
**Acerca de ti**
**Habilidades y competencias esenciales**
- Título de Ingeniería comercial o administración de empresas
- Experiência trabajando con SAP
- Ingles intermedio excluyente
- 5 años de experiência en funciones similares en empresas de manufactura
**¿Por qué unirse a nosotros?**
En Bekaert, estamos en un viaje para establecer lo nuevo posible. Y para lograrlo, necesitamos personas apasionadas que estén ansiosas por crecer más allá de sus capacidades. Queremos personas que sean valientes y estén dispuestas a explorar lo desconocido, incluso si eso significa fallar a veces. Personas que están dispuestas a aportar todo su ser al trabajo y no tienen miedo de expresar sus opiniones, pero que también valoran el poder de las sinergias, las diferentes perspectivas y el espíritu de equipo.
Somos un empleador que ofrece igualdad de oportunidades y valoramos la diversidad en nuestra empresa. No discriminamos por motivos de raza, religión, color, origen nacional, sexo, género, expresión de género, orientación sexual, edad, estado civil, estado de veterano o estado de discapacidad.
Pay: From $1,300,000 per month
Application Question(s):
- Pretension de renta
- Experiência con SAP
**Education**:
- Bachelor's (required)
**Experience**:
- Customer Service en Empresas de manufatura: 1 year (required)
**Language**:
- English (required)
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